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Harassment Prevention Training for Supervisors [US] (Individual)
Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course...
Regulation E: Liability and Error Resolution (Individual)
Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers. Liability and error resolution are essential to the consumer protections...
Bank Policies & Procedures: Fixed Asset Management (PLM-222)
Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
IT Security: Business E-mail Compromise (Individual)
This course explores the e-mail fraud schemes known collectively as Business E-mail Compromise (BEC). In a BEC attack, cyberthieves compromise a corporate e-mail account and impersonate the e-mail...
Bank Policies & Procedures: Real Estate Lending (PLL-083)
Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development...
Bank Policies & Procedures: Branch Closing (PLM-092)
Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)
Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
Bank Policies & Procedures: Insider and Affiliate Credit (PLC-075)
For compliance with insider lending. Designed to address the particular credit and legal standards that apply to insiders, including lending limitations for individuals and affiliates.
Teller Basics (Individual)
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need...
Bank Policies & Procedures: Reg F: Correspondent Banking (PLM-103)
Designed to limit the risks that the failure of another depository institution poses to the bank. Provides the board with a methodology for establishing criteria to select a correspondent bank and...
Bank Policies & Procedures: Agricultural Lending (PLL-076)
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
Bank Policies & Procedures: Reg E: Electronic Funds Transfer (PLC-108)
Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)
Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.
ThinkTECH Thursday - Solutions Forum - AgTech - Nov 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using emerging agtech solutions. You’ll get a...
Bank Policies & Procedures: Remote Deposit Capture (PLM-248)
Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
ThinkTECH Thursday - Solutions Forum - Data - Sept 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using data-driven insights. You’ll get a quick...
Bank Policies & Procedures: Community Reinvestment (PLC-120)
Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance...
Bank Policies & Procedures: Right to Financial Privacy (PLC-112)
Establishes limitations and duties regarding the release of information sought by government agencies.