Search Results
Regulation E: Overview (Individual)
The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who...
Bank Policies & Procedures: Bank Secrecy/AntiMoney Laundering (PLC-109)
Provides procedures as required by the regulatory agencies. Includes information on exempt persons, internal records, currency transaction reports, Office of Foreign Assets Control, Customer...
Social Engineering Awareness (Individual)
This course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either...
Regulation P: Consumer Privacy – In Depth (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a...
IT Security: Credential Stuffing (Individual)
This course explores credential stuffing. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into...
IT Security: Work Off-Site (Individual)
This course examines the IT security risks associated with remote work. Learn to keep your computer, devices and home network secure, use public networks safely, and recognize phishing and targeted...
IT Security: Ransomware (Individual)
This course explores what ransomware is, how cyberthieves attack systems with ransomware, what IT Departments and employees can do to reduce the likelihood of ransomware attacks, and what IT...
ThinkTECH Thursday - Solutions Forum - December 2024 (MP4)
Seniors are being challenged each day by clever cyber criminals that are preying on them in new and different way. Seniors are at risk through schemes like “pig butchering” and ICBA is working to...
Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)
Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
Regulation P: Consumer Privacy – Overview (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about...
Bank Policies & Procedures: Safeguarding Customer Information (PLC-202)
Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility,...
Bank Policies & Procedures: Work From Home Policy (PLM-337)
This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees,...
Bank Policies & Procedures: Model Risk Management Policy (PLM-295)
Establishes methodology to mitigate potential risks arising from the bank's reliance on financial models and to ensure that the sources and the magnitude of the bank's model risk are understood and...
Digital Transformation Demystified - Part 5: Preparing for Potential Challenges in Digital Transformation (MP4)
Challenges will likely arise during your bank’s digital transformation process. This final webinar of the series will address potential obstacles to progress, roadblocks or stumbling blocks for...
Bank Policies & Procedures: Board of Directors (PLM-100)
Designed to assist the board in recognizing and carrying out its duties and responsibilities for overall direction of the bank. Includes planning and budgeting, monitoring operations, overseeing...
ICBA Human Resources Generalist Certificate Program - California (Individual)
HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, online certificate program is designed to provide human resource managers and...
Physical Information Security (Individual)
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from...
Bank Policies & Procedures: Do-Not-Call (PLC-240)
Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers,...
Cyber & Information Security Overview for Employees (Individual)
While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting...
Bank Policies & Procedures: Sale of Nondeposit Investments (PLM-230)
Applies to all retail sales of nondeposit products, including marketing and promotional activities. Covers objectives, scope, responsibility, minimum standards, program management, setting and...
Bank Policies & Procedures: Commercial Lending (PLL-079)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: Merchant Services (PLL-233)
Guides the bank in managing its relationship with Visa/MasterCard merchants. Topics include management of risk, capital adequacy, merchant approval processes, pricing, and fraud monitoring.
ICBA Community Bank Briefing: The GENIUS Act, Payment Stablecoins, and What All This Means for Community Banks
As the regulatory environment around digital assets continues to evolve, ICBA has taken an active role in shaping legislation establishing a regulatory framework for payment stablecoins. ICBA is...
Bank Policies & Procedures: Pandemic Policy (PLM-253)
This may be used as a stand alone policy or incorporated into your Business Continuity Policy. Contains guidance from The Interagency Statement on Pandemic Planning. Includes sample Pandemic Plan.
Payments 101: Part 2 - ACH & Wire Transfers (Individual)
In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers...
Bank Policies & Procedures: E-Sign Act Policy
The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records...
Bank Policies & Procedures: Reg Z Suite (PLC-114)
This suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy,...
Bank Policies & Procedures: Environmental Risk & Liability (PLL-081)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: Risk Management Policy (PLM-228)
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee...
Bank Policies & Procedures: Reg CC: Expedite Funds Availability (PLC-107)
Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
IT Security: It Begins With You (Individual)
This course is designed for all employees who use computers and other devices to access their organizations’ systems. Learn about the main ways that cybercriminals use people to compromise systems,...
Digital Transformation Demystified - Part 3: Building or Perfecting a Digital Transformation Plan (MP4)
Organizational change requires buy-in from all parts of the business—from bank directors to senior management to bank staff. This session will address how to strategize, prioritize, and allocate...
Fair Housing Act for Banks (Individual)
The Act was originally adopted as part of the Civil Rights Act of 1968, and it was subsequently broadened in 1988 to prohibit discrimination when renting or buying a home, acquiring a mortgage,...
IT Security: Corporate Account Takeover (Individual)
This course is designed for all employees who use computers and other electronic devices in the course of their work. Employees learn to recognize Corporate Account Takeover (CATO) attacks and take...
Bank Policies & Procedures: Investment (PLM-098)
Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local...
Telephone Consumer Protection Act
The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the...
Introduction to Consumer Lending (Individual)
Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic...
Cyber & Information Security Overview for Senior Management & Directors (Individual)
Building and operating an information security program at your organization can be challenging. Building and operating an information security program at your organization can be challenging. This...
Regulatory Accounting and Operational Auditing (Individual)
Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial...
IT Security: Password Security Awareness (Individual)
This course explores the importance of having strong passwords, how and why hackers access accounts and systems, the consequences of these security breaches as well as both good and bad password...