Search Results
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Work From Home Policy (PLM-337)
This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees,...
IT Security: Phishing Awareness (Individual)
Cyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways...
Working from Home Effectively (Individual)
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and...
Bank Policies & Procedures: Management of Country Risk (PLM-212)
Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country...
Bank Policies & Procedures: Charitable Contributions (PLM-086)
Establishes the types of contributions the bank will grant and sets forth the budgeting and operational procedures needed to implement the policy.
Bank Policies & Procedures: Planning and Budgeting (PLM-088)
Identifies the responsible parties and outlines the process for developing and implementing the strategic plan and the budget.
Bank Policies & Procedures: Holding Company (PLM-225)
Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
Social Engineering Awareness (Individual)
This course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either...
Cyber & Information Security Overview for Employees (Individual)
While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting...
IT Security: Work Off-Site (Individual)
This course examines the IT security risks associated with remote work. Learn to keep your computer, devices and home network secure, use public networks safely, and recognize phishing and targeted...
Physical Information Security (Individual)
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from...
IT Security: Credential Stuffing (Individual)
This course explores credential stuffing. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into...
IT Security: Ransomware (Individual)
This course explores what ransomware is, how cyberthieves attack systems with ransomware, what IT Departments and employees can do to reduce the likelihood of ransomware attacks, and what IT...
Bank Policies & Procedures: Investment (PLM-098)
Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local...
Community Bank Human Resources Seminar
Today's modern workplace is transforming the role of the community bank human resources (HR) professional. People management and responsible administration are key for all HR professionals. Whether...
Improving Your Workplace Violence Program
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Familiarize yourself with preventive policies and...
Bank Policies & Procedures: Fair Lending (PLC-177)
Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...
HSA-IRA Bundle
Give your entire team the confidence to support HSA and IRA accounts with this essential 15‑course training bundle. Because many community banks rely on just one subject‑matter expert, this bundle...
Time Management (Individual)
This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities...
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Bank Policies & Procedures: Servicemembers Civil Relief Act (PLC-223)
This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as...
Bank Policies & Procedures: Appraisals & Evaluations (PLL-124)
Establishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency...
Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...
Bank Policies & Procedures: Home Equity Lending (PLL-236)
Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and...
Bank Policies & Procedures: Credit (PLL-074)
Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
Bank Policies & Procedures: Flood Insurance (PLC-123)
Ensures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Fair Housing Act for Banks (Individual)
The Act was originally adopted as part of the Civil Rights Act of 1968, and it was subsequently broadened in 1988 to prohibit discrimination when renting or buying a home, acquiring a mortgage,...
Bank Policies & Procedures: Loan Review (PLL-082)
Covers loan review committee duties and loan review officer responsibilities and qualifications, as well as scope of review, sample selection, and types of review. Highlights a rating system that...
Bank Policies & Procedures: Agricultural Lending (PLL-076)
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
Bank Policies & Procedures: SAFE Act (PLC-284)
Guides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan...
Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)
Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
Bank Policies & Procedures: Fair Credit Reporting Act (PLC-115)
Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
Bank Policies & Procedures: Secondary Mortgage Market (PLL-287)
This policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the...
Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)
Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.
Identifying and Addressing Distressed Loans Seminar
Build a proactive mindset in identifying concerning trends that, if left unaddressed, could lead to a bank loss. A past due payment is not an early warning sign. It’s an indication that you have...
FCRA: Overview (Individual)
The Fair Credit Reporting Act (FCRA) became effective on April 25, 1971. The FCRA contains responsibilities both for entities that are consumer reporting agencies, for entities that procure and use...
Appraisal Standards (Individual)
Appraisals are an intricate part of the real estate lending process whether consumer or commercial. Whether the transaction requires an appraiser or uses an evaluation, the bank must ensure that...
Regulation B: Equal Credit Opportunity Act - Overview (Individual)
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory...