Search Results
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Bank Policies & Procedures: Servicemembers Civil Relief Act (PLC-223)
This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as...
Bank Policies & Procedures: Appraisals & Evaluations (PLL-124)
Establishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency...
Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...
Bank Policies & Procedures: Home Equity Lending (PLL-236)
Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and...
Bank Policies & Procedures: Credit (PLL-074)
Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
Bank Policies & Procedures: Flood Insurance (PLC-123)
Ensures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Fair Housing Act for Banks (Individual)
The Act was originally adopted as part of the Civil Rights Act of 1968, and it was subsequently broadened in 1988 to prohibit discrimination when renting or buying a home, acquiring a mortgage,...
Bank Policies & Procedures: Loan Review (PLL-082)
Covers loan review committee duties and loan review officer responsibilities and qualifications, as well as scope of review, sample selection, and types of review. Highlights a rating system that...
Bank Policies & Procedures: Agricultural Lending (PLL-076)
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
Bank Policies & Procedures: SAFE Act (PLC-284)
Guides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan...
Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)
Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
Bank Policies & Procedures: Fair Credit Reporting Act (PLC-115)
Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
Bank Policies & Procedures: Secondary Mortgage Market (PLL-287)
This policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the...
Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)
Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.
Identifying and Addressing Distressed Loans Seminar
Build a proactive mindset in identifying concerning trends that, if left unaddressed, could lead to a bank loss. A past due payment is not an early warning sign. It’s an indication that you have...
FCRA: Overview (Individual)
The Fair Credit Reporting Act (FCRA) became effective on April 25, 1971. The FCRA contains responsibilities both for entities that are consumer reporting agencies, for entities that procure and use...
Appraisal Standards (Individual)
Appraisals are an intricate part of the real estate lending process whether consumer or commercial. Whether the transaction requires an appraiser or uses an evaluation, the bank must ensure that...
Regulation B: Equal Credit Opportunity Act - Overview (Individual)
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory...
ICBA ThinkTECH Connect
Join us for this fast, fun, informative session to explore fintech solutions for community banks like yours. Each Accelerator selection process we connect with several fintech companies that have...
Bank Policies & Procedures: Military Lending Act (PLC-323)
This policy outlines the objective of the Military Lending Act to extend protections to a broader range of closed-end and open-end products. Includes information on the MAPR, disclosure...
Bank Policies & Procedures: Consumer Lending (PLL-080)
Establishes standards for individual credit decisions such as anti-discrimination, credit criteria, credit documentation, regulatory requirements, loan types, and exceptions.
Credit Analyst Institute
Master the necessary financial analysis skills needed by today's credit analysts and the additional expertise vital to a community bank's overall lending success.. Through group discussion, case...
Agricultural Credit Analysis Seminar
This seminar is designed to meet the needs of agricultural lenders by identifying market issues and providing the tools to assess the borrower’s ability to navigate difficult times. In the last...
Bank Policies & Procedures: Commercial Lending (PLL-079)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Business Continuity Management for Banks (Individual)
Disaster recovery for banks was a plan written to help the bank recover in the event of a natural disaster. With continued interdependence on technology, these plans have become more comprehensive...
Bank Policies & Procedures: Litigation Risk (PLM-211)
Defines the risks associated with real or threatened litigation. Covers legal counsel's role and responsibilities, risk management, assessment of potential losses, and system controls.
Bank Policies & Procedures: Incident Response Plan (PLM-250)
Lays out the steps to be followed should a bank experience a breach of data or loss of customer information. Includes an Incident Response policy, steps to take for specific types of incidents, a...
Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)
Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
Bank Policies & Procedures: Information Security Program Policy (PLM-252)
This policy and the sub-policies it contains are designed to provide guidance to all bank employees of the confidentiality and importance of safely maintaining customer information.
Bank Policies & Procedures: Quality Control System (PLL-226)
Sets the guidelines for establishing a quality control system. Covers the purpose and scope of a quality control system, system operation, investigation, and policy review.
Bank Policies & Procedures: Model Risk Management Policy (PLM-295)
Establishes methodology to mitigate potential risks arising from the bank's reliance on financial models and to ensure that the sources and the magnitude of the bank's model risk are understood and...
Analyzing Your Bank’s Financial Statement Seminar
Understanding the financial performance of your bank is crucial in leading a high performing organization. This seminar assesses how the marketplace is affecting the bank and how bank management is...
Compelling Advertising for Community Banks
We've all been in that crunch, racing against the clock to meet a looming deadline. But how do you create an ad that stands out and drives results? Here is your chance to learn proven strategies...
Matching Customer Journey Maps with your Brand Expectations
Customer journey mapping has entered the management process at institutions actively managing their customers' experiences. However, mapping a journey is only part of the challenge. From building...
Customer Experience Management - Lead it Or Lose It
Customer interactions, previously limited to the telephone or in-person at a branch, are expanding to encompass all transactions, touch points, communications, and technologies that deliver service...
Effective Social Media for the FI MP4
In today's digital age, social media is a powerful tool for building brand awareness, educating consumers, and engaging with customers. In this session, we will explore effective strategies for...
Money Saving, Money Making Marketing Ideas
Creative thinking can provide financial institutions with highly effective marketing solutions on a controlled budget. Study successful marketing programs implemented by community banks when...
ICBA's Marketing Resource Center
ICBA's Marketing Resource Center (MRC) is your go-to source for customizable marketing materials designed to help your bank stand out-during Community Banking Month and beyond. Leading this webinar...
Bank Policies and Procedures: FDIC Signage and Advertisement Requirements (PLC-344)
The FDIC has recently updated the requirements regarding FDIC insurance. As part of that update, all FDIC-insured institutions must have a policy regarding these FDIC requirements. Streamline...
Bank Policies & Procedures: Do-Not-Call (PLC-240)
Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers,...
Marketing Institute
ICBA's Marketing Certification program is designed to equip community bank marketers with the tools and knowledge to succeed in today’s dynamic banking environment. Over 3.5 days, participants gain...
Telephone Consumer Protection Act
The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the...
IRA Fundamentals
Navigating the rules around IRAs can feel overwhelming for those new to retirement planning, especially considering contributions, distributions, and rollovers. This course is a must if you are new...
IRA Amendments - Lets Get Prepared
IRA amendments can be complex. But, understanding them is essential for compliance and effective account management. This session explores the requirements for IRA documents, examines the...
Managing Card Disputes
Maintaining an effective card program doesn’t stop after choosing the brand and creating the perfect card for your account holders. It requires understanding the rules and regulations, as well as...
Introduction to Deposit Compliance (Individual)
Deposit accounts are a necessity for all financial institutions. There are several laws and regulations that surround deposit accounts, the transactions that occur within them, and related products...
Servicemembers Civil Relief Act (Individual)
The Servicemember Civil Relief Act (SCRA) provides relief provisions for both consumer and business credit that was extended to servicemembers prior to going on active duty. The protections include...
Bank Secrecy Act: Information Sharing (Individual)
The USA PATRIOT Act provides, through Sections 314(a) and 314(b), mechanisms under which banks share information with each other or law enforcement agencies in an effort to deter money laundering...
Bank Policies & Procedures: Money Services Businesses (PLC-235)
This policy provides guidance to assess the risks associated with servicing MSBs. Topics include the identification, documentation, and monitoring of these entities, as well as the operational...
Regulation DD: Truth in Savings - Overview (Individual)
The primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized...
Bank Policies & Procedures: Reg GG - Unlawful Internet Gambling Policy (PLC-263)
Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.
Bank Policies & Procedures: Electronic Banking Risk Mgmt (PLM-182)
Establishes detailed policy guidelines for use of electronic banking, including security of customer information, third-party vendors, security controls, passwords, authentication, and strategic risk.
Bank Policies & Procedures: Reg CC: Expedite Funds Availability (PLC-107)
Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
Bank Policies & Procedures: Reg Z Suite (PLC-114)
This suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy,...
Bank Policies & Procedures: E-Sign Act Policy
The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records...
Regulation E: Overview (Individual)
The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who...
Regulation P: Consumer Privacy – In Depth (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a...
Regulation P: Consumer Privacy – Overview (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about...