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Bank Policies & Procedures: Safe Deposit Box (PLM-162)
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...
Bank Policies & Procedures: Wire Transfer (PLM-159)
Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on...
White Paper: Cultivating the Strategic Value of Credit Card Rewards Programs
Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community...
Treasury Check Fraud: Trends & Tools MP4
Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue...
Credit Boot Camp Part 1 - Foundational Aspects of Commercial Credit
Kick off the Credit Boot Camp series with a focused session on the essential principles of managing credit risk in commercial banking. This session redefines the role of the banker—not as a lender,...
Credit Boot Camp Part 6 - Managing Credit Risk After the Close
Credit risk management doesn’t end at loan closing; it continues until the final payment is received. In this session, we revisit the definition of credit risk, then focus on post-close client...
Credit Boot Camp Part 4 - Determining Cash Flow Using the Core Cash Drivers MP4
Every borrower operates with up to seven core cash drivers: mechanisms that either absorb cash, locking it inside the business, or release cash back into operations when managed effectively....
Credit Boot Camp Part 5 - Cash Flow Based Loan Structure
Every loan request originates from a cash shortfall, and it must be repaid through a self-liquidating asset. Too often, bankers default to standard loan structures based solely on policy, without...