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Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)
Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
Bank Policies & Procedures: Safeguarding Customer Information (PLC-202)
Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility,...
Regulatory Accounting and Operational Auditing (Individual)
Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial...
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)
Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Real Estate Lending (PLL-083)
Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development...
IT Security: Business E-mail Compromise (Individual)
This course explores the e-mail fraud schemes known collectively as Business E-mail Compromise (BEC). In a BEC attack, cyberthieves compromise a corporate e-mail account and impersonate the e-mail...