Search Results
Improving Your Workplace Violence Program
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Familiarize yourself with preventive policies and...
Bank Policies & Procedures: Fair Lending (PLC-177)
Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...
HSA-IRA Bundle
Give your entire team the confidence to support HSA and IRA accounts with this essential 15‑course training bundle. Because many community banks rely on just one subject‑matter expert, this bundle...
Time Management (Individual)
This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities...
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Bank Policies & Procedures: Servicemembers Civil Relief Act (PLC-223)
This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as...
Bank Policies & Procedures: Appraisals & Evaluations (PLL-124)
Establishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency...
Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...