The loan review process is critical to the success of any community bank. This process must be structured and requires policies and procedures to ensure timely identification of problem credits, asset quality, and accuracy. The process must also include well-defined classification guidelines to ensure consistent loan ratings. This fast-paced course will challenge your understanding of credit review in today's banking environment. Learning Objectives: Identify the elements of an effective loan review process. Gain familiarity with risk rating systems. Know how to conduct basic cash flow analysis. Understand and improve credit write-ups. Learn how to conduct appraisal reviews. Know the hallmarks of problem loans. Use the discount code MULTI_LR and receive $100 off when you register for both the Loan Review and Advanced Loan Review sessions!

Ensure the physical safety of your bank, staff, and customers. Cover everything from the basics of bank security to some situations you may not have even prepared for. Learn to address security situations through interactive sessions and discussions that will inspire new ideas and challenge you to look at security from a new perspective. To earn the Certified Community Bank Security Officer (CCBSO) certification, you will be required to attend this program in its entirety, complete all assignments, and achieve a passing score on the certification exam. If you decide to enroll in the certification testing after you register for the class, please contact an ICBA Education representative at 800-422-7285. Learning Objectives: Understand what is required of the security officer with regulation H, the supervision of staff, and the training requirements for staff. Sharpen your observation skills and detect potential threats in events happening around you. Distinguish body language in a confrontation and proactively address verbal and potentially physical confrontations. Identify the warning signs a person might show when embezzling. Recognize the dos and don’ts as it relates to speaking with the media. Outline the key steps to take in preparing your bank and staff in the event of a robbery. Identify physical security enhancements you can make to improve security at your bank. Understand the methodology required to solve a case using a scientific approach. Recognize when you have a crime scene. Understand the components of conducting an interview after an incident. Institute effective security reporting to your board. Identify specific records to retain for effective security management. Recognize the security gaps when working with cash intensive businesses and onboarding casinos, private ATM operators, or marijuana related businesses.

Shift your focus from traditional promotion tactics to a strategic marketing approach that maximizes ROI. This session provides a step-by-step process for prioritizing and executing marketing efforts. Learn how to harness digital tools, target specific audiences, and optimize investments to deliver measurable results. Gain the insights you need to elevate your bank’s marketing game. Learning Objectives: Explain how shifting to a strategic framework can maximize ROI and strengthen overall marketing effectiveness. Learn the step-by-step methods to identify opportunities and implement campaigns that align with organizational goals. Leverage digital tools and audience targeting to optimize investments. Duration: 60-minutes Presented live and recorded on 04/22/26.

This advanced session builds on the materials presented in the Loan Review Seminar to take your analysis skills to the next level. Learn about the common loan level challenges, such as the intricacies of computing global cash flows for businesses and their guarantors.  Discuss portfolio topics such as concentrations, changes in loan terms, trends in the economy and their impact on your loan review. Engage in lively exchanges as we debate the pros and cons of lending to companies with strong cash flows and weak collateral versus organizations with weak cash flow and strong collateral. Learning Objectives Move beyond the calculations and gain a thorough understanding of credit administration review. Analyze enhanced credit risk monitoring (stress testing, concentrations of credit). Understand global cash flow analysis. Review agricultural credit. Perform collateral valuation updates. Examine advanced problem loan management. Navigate regulatory enforcement actions. Use the discount code MULTI_LR and receive $100 off when you register for both the Loan Review and Advanced Loan Review sessions!