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Innovation Workshop
Sponsored by Jack Henry, the Innovation Workshop focuses on the intentional creation and adoption of new ideas, technologies, products, or business models that improve how financial services are...
ICBA Bank Director Forum Series
Offered quarterly in half-day sessions, each of the ICBA Bank Director Forums will cover a unique topic, such as cybersecurity, enterprise risk management, corporate governance and more. No two...
Tie customer voice metrics into bank’s key performance indicators
ICBA Preferred Service Provider Avannis’ best-in-class banks include customer experience metrics like “overall satisfaction,” “NPS,” and “ease & convenience” into bankwide KPIs. Join to hear what...
Digital Lending Unlocked: The Future of CRE, Ag Real Estate, Multi-Family, HELOC—and the Rise of Pledging
For years, CRE, Ag RE, multi-family, and HELOC lending have lagged behind while other sectors harnessed digital efficiencies, superior customer experiences, accelerated capital velocity, and robust...