Retail Banking

Switching banks is a pain, making potential customers’ best intentions fall by the wayside. But modern switch kits are evolving, with personalized service and tech-driven tools making the process easier.

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Starion Bank’s pioneering finance program for contract workers is designed to empower DoorDash drivers with seamless payments and exclusive rewards.

First National Bank’s eStore aims for customer convenience, delivering personalized banking through a high-tech customer experience.

Technology continues to evolve, and community banks must do the same. To cater to and better support young, tech-savvy customers, these local banks are partnering with fintechs to revamp their retail banking offerings.

OneUnited Bank’s AI-powered financial wellness tool is enabling the bank’s customers to make better financial decisions and build generational wealth.

Many Gen Zers are now in their 20s, which means they're facing new financial tasks and dilemmas. Now is a great time for community banks to help these young individuals better understand and meet their financial goals.

Bank branch design is more than just aesthetics. It’s what sets the tone for every customer who visits that location. These community banks have thought outside the teller line to build spaces that make room for both technology and the human touch.

While youth accounts are a great value-add for parents, younger customers are looking for offerings with a few key characteristics.