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How Can Community Banks Ride the Digital Wallet Wave?
Looking to drive card usage and ensure continued deposit recapture? As the use of digital wallets continues to accelerate, here’s how you can participate and benefit from this trend.
The Year in Compliance: 6 Notable Updates for Community Banks
New guidance and proposed rules from regulatory agencies in 2024 have kept community banks on the alert for forthcoming changes to compliance processes.
Stearns Bank Lays Groundwork in Minnesota's Hmong Community
Stearns Bank is fostering trust, financial empowerment and meaningful relationships with Minnesota’s sizable Hmong community by establishing a branch in one of their cultural hubs.
Rebeca Romero Rainey: Nurturing the Community Bank Ecosystem
The start of a new year brings with it opportunities, and as we enter 2025, we do so with an eye toward the potential that awaits.
2025 Community Bank CEO Outlook: Balancing Between Deposits and Loans
While the business of community banking is ongoing, a new year is always a good time to take stock of the challenges and opportunities ahead.
Here Comes the Snow: Lending Support for Winter Businesses
Rain or shine, community banks are there to serve their communities. But how about snow? For some, the cold weather is more than welcome.
Tips to Better Bank Vendor Management
The more services you add for customers, the more vendors you’re likely to work with. Managing what could be hundreds of relationships calls for organization and the personal touch.
Powering Potential: How ICBA Membership Cultivates a Network of Support
ICBA’s reach extends from the U.S. government all the way to the smallest member bank. We hear from two community bank leaders about how their ICBA membership has helped their banks.
How Community Banks Can Build a Better Branch
Bank branch design is more than just aesthetics. It’s what sets the tone for every customer who visits that location.
Rebeca Romero Rainey: AI, the New Frontier
If you’ve ever watched an episode of “Star Trek,” you’ve heard its famous introduction proclaiming we must “boldly go where no man has gone before.”
Independent Financial: A New Model for Expanding Healthcare Access
Independent Financial asked what its community needed most, then undertook an innovative approach to supporting public health.
High Plains Bank: Making Banking Easier for Spanish Speakers
In partnership with ICBA preferred service provider Jack Henry, High Plains Bank is working to remove financial barriers and enhance the banking experience for Colorado’s large Hispanic community.
Out of Office: Rachell Bilbrey
The senior vice president and director of treasury at $1.8 billion-asset Builtwell Bank in Chattanooga, Tenn., finds creative fulfillment through conceptualizing, creating and styling home interiors.
Community Bank Tactics for Recruiting Tech Superstars
The battle for tech talent continues to be a difficult one for community banks. But with the right approach, bank leadership can appeal to a segment of tech-savvy individuals fit for the job.
How to Prepare for a Potential 1071 Implementation
While ICBA continues to challenge the 1071 rule’s legality, community banks must prepare for its potential passage.
Rebeca Romero Rainey: Communication Is Key to Mitigating Fraud
Cybersecurity and fraud mitigation remain significant priorities for community banks as attacks get more creative and targeted.
Rebeca Romero Rainey: Conversations Must Determine Our Innovation Budgets
Innovation is one of those line items that can be hard to wrap our heads around.
West Shore Bank and Timberland Bank Offer Unique Avenues for Charitable Giving
West Shore Bank and Timberland Bank are fostering generosity by giving their customers unique avenues to support local charities.
CFO Roundtable: Interest Rates, Tariffs, Examiners
Amid the difficult economic environment community banks face today, our 2025 CFO Outlook survey shows a shift in priorities and thoughtful insight into changes to come.
KS Bank Helps Make Retirement Plans Happen
KS Bank’s wealth division provides retirement benefits planning services to its business clients to help them save money and attract and retain employees.
Member Milestones 2025: Community Banks Are Here to Stay
Community banking requires vigor, skill and passion to withstand the test of time. That’s why ICBA is honoring member banks celebrating 100, 125, 150, 175 and even 200 years in service.
Why Community Banks Are Revamping Their CD Strategies
Certificates of deposit are nothing new, but these products’ reputation for reliability is leading some community banks to reposition and market them more competitively.
Q&A: Amy Ledig on the EGRPRA Review Process
Independent Banker caught up with Amy Ledig, vice president of capital, accounting and finance policy at ICBA, to discuss the regulatory outlook.
Building Bright Futures with Financial Education
High school financial literacy courses are an opportunity for community banks to set local youth up for success. See how some community banks are making a difference in financial education today.
The Most Notable 2025 Audit Updates So Far
A change in government leadership has led to adjustments in how examiners conduct audits. Learn what experts are seeing at a bank level.
Addressing Operational Pain Points With Regtech
Community banks face a variety of challenges day to day—risk, fraud, cybersecurity, etc.—that are perpetuated by a lack of time or staff. Regtech can help take the weight off bankers’...
CedarStone Bank Recognizes and Thanks Local Teachers
Through its annual Teacher of the Year program, CedarStone Bank recognizes the dedication of Wilson County educators who inspire students and make a difference in their schooling every day.
Rebeca Romero Rainey: Making a Difference, One Act at a Time
Community bankers are driven by a spirit of service. Giving back to our communities is simply a part of who we are.
2025 National Community Bank Service Awards
Gulf Coast Bank and Legends Bank run thoughtful and strategic programs that support their neighbors. That’s why they’ve been named the winners of the 2025 National Community Bank Service Awards.
Starion Bank Targets New Depositors Through Gig Economy Program
Starion Bank’s pioneering finance program for contract workers is designed to empower DoorDash drivers with seamless payments and exclusive rewards.
Tackling Familiar Cyber Threats with Smarter Tools
Cyber attack methods remain the same, but they’re being supercharged by AI and other technological capabilities.
How Each Bank Department Contributes to a Core Conversion
Core conversions are a huge undertaking, which is why every bank employee, from IT to HR, plays a critical role in the transition.
How Community Banks Can Build a Risk-Savvy Board
For community bank board members to mitigate risk effectively throughout the organization, each director needs to understand their role.
Specialty Lending That Strengthens Communities
Doing what they do best, these three community banks offer financing in specialty areas for organizations that contribute to the well-being of their served markets.
FHFA Updates Enable Faster, Fairer Mortgages
The Federal Housing Finance Agency announced updates that it says are designed to deliver more efficiency, cost savings and a fairer appraisal process for borrowers and lenders alike.
Patriots Bank Goes Pink to Fight Breast Cancer
Patriots Bank launched a special debit card to generate emotional and financial support for breast cancer patients, and it has generated over $20,000 so far.
What Role Do Wealth Managers Play Amid Economic Uncertainty?
Community banks that offer wealth management can play a notable role in easing customers’ anxiety amid economic and financial uncertainty.
Jim Reber: The Rule of Three
Bond portfolio yields are at multiyear highs.
How Bridge Loans Can Bolster Your Mortgage Offerings
In a complex real estate environment, these community banks are providing bridge loans and other offerings to supplement their mortgage services.
Rebeca Romero Rainey: Battling the Many Faces of Fraud, Together
When it comes to fraud, we are being hit on all fronts with scams that range from the very basic to the most sophisticated.
Strategic Loan Modifications That Work
When a customer gets into trouble with loan payments, a modification is sometimes the easiest way to help them get back on track.
Managing Third-Party Fintech Risk
No matter how much effort your community bank puts into compliance, a third party can still put the bank at risk. Learn how to keep partners in check and ensure they’re compliant with regulations,...
Rising Concerns Over National Bank Trust Charters
Over the past few years, we’ve witnessed an alarming upsurge in the number of nonbank financial technology firms applying for national bank trust charters.
Making Homeownership Achievable, Together
Prospective homebuyers today might feel like the odds are stacked against them as they face increasing costs, market challenges and other socioeconomic barriers.
The Anatomy of a Rate-Cut Cycle
Examine the current Fed cycle versus the past to inform portfolio strategy.
Succession Planning Essentials for Family Banks
Creating succession plans for family-owned community banks can be complicated in all sorts of ways.
Ozark Bank Offers Custom Solutions for Nonprofit Partners
From lease-purchase solutions to crisis support, Ozark Bank shows how tailored financial services help local nonprofits and municipalities thrive.
Understanding the Opportunities and Concerns for Agentic AI
Here’s what you need to know about the newest form of AI, known as agentic AI.
Personalization Strategies, Driven by Community Bank Data
By exploring and analyzing data-driven customer insights, community banks can enhance their personalization efforts to deliver proactive solutions with enhanced trust.
Up-and-Coming Bank Technology: Separating Innovation from Hype
Community bankers, fintech experts and consultants alike are keeping their finger on the pulse when it comes to the latest technology—with the goal of understanding what’s useful and what’s...
The Best Community Banks to Work For 2025
Our 2025 Best Community Banks to Work For winners pride themselves on competitive benefits, fun and fulfilling cultures, and a belief in work-life balance. Hear from leaders and staff about how...
Marching into 2026 on the Advocacy Frontline
Looking back on the past year, we have advocacy successes to celebrate.
How to Build an AI Policy at Your Community Bank
Artificial intelligence is here to stay, whether it’s generative AI, part of your bank’s neural network or both. That’s why having an AI policy is important.
Community Banks Step Up After California Wildfire Devastation
In the wake of the wildfires that devastated areas of southern California, community banks stepped up to help locals recover and rebuild.
Alpine Bank Racks Up Thousands of Volunteer Hours
Alpine Bank’s “24 in ’24” campaign inspired employees to dedicate thousands of hours to the causes they care about, boosting staff and customer satisfaction along the way.
Why Face-to-Face Lending Still Matters
Many people want face-to-face interaction when they’re on the cusp of a major financial decision.
Instant Payments Insights Every Community Bank Needs
Vendors share their specialized insight into the instant payments market to help community banks understand how they can grow in this technology-forward area.
Creative Solutions for Fortifying ATM Defenses
Faced with continued ATM security theft and threats, community banks and vendors are banding together to share creative strategies and bolster ATM defenses.
The Key to Winning Over SMBs With Merchant Services
Local businesses appreciate having resources that will give them the boost they need to succeed. With merchant services, community banks can offer those resources and stay competitive.
Michael Benedict: Finding the Portfolio's Fit in Your Balance Sheet
Address common problems with creative solutions.
