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How Santa Cruz County Bank's Technology Transforms the Customer Experience

Santa Cruz County Bank has maintained its top rank among local banks by balancing high tech and high touch and elevating the customer above all.

Mar 15, 2024
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Article

Update: Check Re-Presentment Guidance

Check re-presentment fees have resulted in violations of Section 5 of the FTC Act for some banks. Will updated guidance from the federal regulators make things clearer?

Mar 13, 2024
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Article
Compliance

Crossbridge Community Bank's Golden Opportunity for Seniors

Through its Golden Community Club program, Crossbridge Community Bank goes the extra mile for its senior customers and offers an array of social and educational resources.

Mar 12, 2024
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Article

Making Mortgages Happen Amid Higher Interest Rates

Higher interest rates are discouraging many consumers from taking out new mortgages or refinancing existing ones—but community banks are taking steps to fill their pipelines in innovative ways.

Mar 06, 2024
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Article
Lending

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