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Bank Secrecy Act: Senior Management & Directors (Individual)
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting...
Clean Desk Policy (Individual)
The purpose of the Clean Desk Policy is to help reduce the risk of information theft, fraud, or a security breach caused by sensitive information being left unattended and visible in plain view. IT...
Check Cashing (Individual)
Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds...
Cyber & Information Security Overview for Employees (Individual)
While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting...
Diversity and Inclusion in the Workplace [US] (Individual)
This course serves as a foundational layer for team members and management to examine the ways in which identity affects workplace dynamics and productivity. Through the use of evidence-based tools...
Cyber & Information Security Overview for Senior Management & Directors (Individual)
Building and operating an information security program at your organization can be challenging. Building and operating an information security program at your organization can be challenging. This...
Ethics for Bankers (Individual)
A bank’s reputation for integrity is perhaps its most valuable asset and is determined by the conduct of its Directors, Officers and employees. Bank employees must strive to avoid situations that...
Fair Housing Act for Banks (Individual)
The Act was originally adopted as part of the Civil Rights Act of 1968, and it was subsequently broadened in 1988 to prohibit discrimination when renting or buying a home, acquiring a mortgage,...
Fair Lending: Overview (Individual)
The fair lending laws prohibit discrimination in all credit transactions including real estate and non-real estate secured transactions as well as unsecured credit. Understanding fair lending is...
Flexible Work Arrangement and Your Organization (Individual)
Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional...
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
FCRA: Overview (Individual)
The Fair Credit Reporting Act (FCRA) became effective on April 25, 1971. The FCRA contains responsibilities both for entities that are consumer reporting agencies, for entities that procure and use...
FDIC Membership Signage & Statements (Individual)
The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government that protects the funds depositors place in banks and savings associations. The regulation...
Gramm-Leach-Bliley Act Overview (Individual)
Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances...
Fundamental of IT Security (Individual)
IT Security is a serious concern for every business. As the value of customer and internal data increases, so do the number of threats in existence. This course describes the fundamentals of...
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Harassment Prevention Training for Employees [US] (Individual)
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment...
Harassment Prevention Training for Supervisors [US] (Individual)
Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course...
Home Mortgage Disclosure Act: In Depth (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
ICBA Audit Certificate Program (Individual)
The ICBA Education Auditing Certificate program equips internal auditors with the knowledge and tools needed to successfully conduct and perform the internal audit function in their bank. This...
ICBA Bank Compliance Certificate Program (Individual)
The ICBA Education Compliance Certificate Program is designed to give community bankers the knowledge and skills they need to become experts in bank compliance. They will learn to explain the role...
ICBA Teller Specialist Certificate Program (Individual)
The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate...
Introduction to Compliance for Teller (Individual)
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their...
ICBA Universal Banker Certificate Program (Individual)
The ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills...
Introduction to Consumer Lending (Individual)
Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic...
Introduction to Lending Compliance (Individual)
Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment...
Introduction to Deposit Compliance (Individual)
Deposit accounts are a necessity for all financial institutions. There are several laws and regulations that surround deposit accounts, the transactions that occur within them, and related products...
IT Security: Safe Web Browsing (Individual)
This course explores the threats to your security and privacy, and threats to your organization. Learn how to mitigate these threats with software settings and updates, as well as best practices...
Managing a Remote Workforce (Individual)
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of...
Let’s Talk About Racism (Individual)
On May 25, 2020 George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed...
Negotiating Skills for the Professional (Individual)
This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion...
Payments 101: Part 2 - ACH & Wire Transfers (Individual)
In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers...
Military Lending Act (Individual)
The Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. It protects active-duty members of the military, their spouses, and dependents from certain...
Payments 101: Part 1 - Checks and Cards (Individual)
Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a...
Physical Information Security (Individual)
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from...
Regulation CC: Funds Availability Act - In Depth (Individual)
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited...
Principles of Banking Overview (Individual)
The banking industry can be quite complex. It is important bankers understand the industry as a whole. This course will provide an overview of the banking industry. It will discuss how a bank is...
Product Knowledge and Cross-Selling (Individual)
As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer...
Regulation B: Equal Credit Opportunity Act - Overview (Individual)
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory...
Regulation DD: Truth in Savings - Overview (Individual)
The primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized...