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ICBA

Beth Mattson-Teig

Beth Mattson-Teig's Articles

Strategic Loan Modifications That Work

When a customer gets into trouble with loan payments, a modification is sometimes the easiest way to help them get back on track.

November 03, 2025

Bank of Zachary: Building Financial Foundations

The Bank of Zachary is equipping high school students with real-world banking skills to shape a financially literate future.

April 01, 2025

Best Community Banks to Work For 2024

In a tight labor market, current and prospective employees are drawn to good pay, Attractive benefits and, importantly, a sense of purpose. Learn about how to build or improve your community bank’s workplace culture from Five of the industry’s top employers.

December 01, 2024

Wealth Square

7 Strategies for Raising Bank Deposits

Money is moving out of low- and no-interest bank accounts in favor of higher-yielding money markets, CDs and other fixed income products available elsewhere. Deposits that swelled in the wake of unprecedented government stimulus are steadily declining.

June 26, 2024

Opportunities in Infrastructure Lending for Community Banks

With $1 trillion in federal infrastructure funding rolling out across the U.S., community banks have a rare opportunity to enter or deepen their involvement in this dynamic sector.

June 10, 2024

CRE Lending: Challenge or Opportunity?

CRE lending is down, but should community banks see it as an opportunity to win business that the megabanks won’t take?

April 08, 2024

The Lending Outlook for 2024

A pullback in lending from some institutions creates opportunities for community banks to pick up new customers.

January 08, 2024

8 Ways Community Banks Can Boost Small Business Lending

Small businesses and community banks are a perfect pairing. Community banks play a key role in giving small businesses needed capital and guidance so they can survive and thrive.

November 13, 2023

Generative AI in Community Banking: What's the Risk?

Generative AI, such as ChatGPT and Jasper, is growing and evolving rapidly. How can community banks leverage this technology while avoiding scams?

September 19, 2023

Should You Talk to Customers about your Community Bank's Finances?

With the recent failures of a few megabanks, customers may have questions and concerns about their own banks. Here’s how you can address them.

August 21, 2023

Crafting a marketing plan when a community bank merges

There are so many factors that community bank marketing teams need to consider following a merger or acquisition. How can they ease customers’ anxiety? How does employee satisfaction affect customer retention? We spoke to experts and community bankers on how to market during a merger.

March 01, 2023

CEO Roundtable: Ideas for a successful 2023

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year.

January 01, 2023

Maintaining momentum in an unpredictable lending landscape

In the past few years, the lending landscape was unpredictable, to say the least. Community bankers look back at what happened in 2022 and what’s on the road ahead.

December 01, 2022

Does your bank need cyber insurance?

As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack.

October 01, 2022

The benefits of micro-lending programs

Despite the large number of PPP loans distributed to small businesses, funding didn’t always reach those who needed it the most. These community banks are working to fix that through microlending programs.

February 01, 2022

2021’s lending outlook: cautious optimism

Many community bankers are cautiously optimistic that this year will bring the same, if not more, demand for loans. They also describe a year that may bring opportunities to gain market share from big banks amid continued uncertainty.

January 01, 2021

Who made our list of top industry loan producers for 2019?

Meet ICBA’s top industry loan producers for 2019. Whether they specialize in agricultural, consumer or commercial lending, they’re keeping America’s economy moving.

July 01, 2019

10 tips to boost cross-selling

Throw your sales goals out the window. Help customers get what they want, and your bottom line will take care of itself.

May 01, 2018

Inside the new style of leadership

Successful community bank leaders inspire from the top while putting the team first. Here’s how.

March 01, 2018

Community banks get creative with unused branch space

As branch square-footage requirements shrink, community banks are reserving extra space for everything from community events to small-business meetings.

January 01, 2018

What's Attracting Small Businesses to Small-Dollar SBA Loans?

Lenders are seeing an increase in small-dollar loans as demand from small business customers surges due to new SBA 7(a) program reforms and higher interest rates.

May 01, 2025

Renovation Lending: The Solution to a Tough Mortgage Market?

With many prospective and first-time homebuyers buying fixer-uppers, community banks can tap into a new market to supplement their mortgage and construction portfolios.

March 01, 2025

Gen Z's Top 5 Financial Goals and How You Can Help

Many Gen Zers are now in their 20s, which means they're facing new financial tasks and dilemmas. Now is a great time for community banks to help these young individuals better understand and meet their financial goals.

December 01, 2024

Specialize and Thrive: Community Banks Find Success Lending to Niche Markets

When it comes to organic growth, niche lending is one way to reach lucrative new markets. Here, three community banks tell us how they work with specialized industries such as aviation, commercial fishing, and veterinary and dental practices. The goal is to build partnerships that are valuable to both business and bank.

October 01, 2024

How Community Banks Can Nurture Relationships With Next-Gen Customers

With the “great wealth transfer” approaching, now’s the time for community banks to plan with individuals passing on their generational wealth and to connect with those who will receive it.

September 13, 2024

7 Strategies for Raising Bank Deposits

Community banks must maintain a competitive edge to stay on top of their deposits.

April 19, 2024

Making Mortgages Happen Amid Higher Interest Rates

Higher interest rates are discouraging many consumers from taking out new mortgages or refinancing existing ones—but community banks are taking steps to fill their pipelines in innovative ways while they wait for the cycle to trend upward again.

March 06, 2024

How to Excel in Niche Lending

From microbreweries to veterinary businesses, new companies pop up every day, but the needs of each business customer are different. We spoke to specialty community bank lenders on how they serve their chosen niches and, in turn, help their customers achieve their dreams.

October 04, 2023

Smart Strategies for Community Bank Construction Lending

Community banks take on a large amount of risk when it comes to construction lending. But by doing their due diligence, applying the right strategies and connecting with their customers, banks can achieve profitability while reducing risk.

June 05, 2023

Growing SBA lending for small businesses

Community banks are seizing opportunities to grow SBA lending and provide small and minority-owned businesses with capital that would otherwise be difficult to find.

May 02, 2023

Community mortgage lenders adapt to higher-rate cycles

Mortgage interest rates continue to rise, but community bankers are keeping it all in perspective, applying creativity and strategy to their lending portfolios.

April 21, 2023

Adapting lending practices during a recession

Many lenders are looking for ways to mitigate risk and ease economic burden for their customers amid a predicted recession. Three community bank lenders share their advice for lending during an economic downturn.

January 01, 2023

The effect of nonbanks in the mortgage space

Nonbank institutions continue to be serious contenders in the home lending space. We look at how community banks can counter nonbanks’ offerings through streamlined technology, customer service and other strategies.

June 01, 2022

Is commercial lending on the rise?

Loan providers share an infectious enthusiasm and growing optimism for one vertical’s prospects in 2022: commercial lending. Here’s how community bankers can take advantage of various sectors—including SBA lending—over the next 12 months.

May 01, 2022

Niche lending ideas: Green products and services

Community banks have always thrived in niche markets, and lending in new spaces is just one of the many ways they serve businesses and individuals in their communities. As the market for “green” products and services evolves, we asked community bankers for their ideas about how to serve this niche.

April 01, 2022

The community banks standing by hospitality customers

Many hotels and other hospitality businesses haven’t fully bounced back from COVID-19 travel and safety restrictions, but community banks have been by their side through the challenges. Luckily, these lenders say loan demand is returning in many areas.

December 01, 2021

Overcoming banking hurdles for Native American customers

Native American customers living on tribal lands have historically been redlined and ignored by the mainstream financial system. Native-owned community banks have been there to serve these communities by providing critical access to banking services and credit.

October 01, 2021

Is CRE lending bouncing back?

Commercial real estate lenders had a stellar year in 2019, but the pandemic hurt that momentum. According to experts and the latest data, however, some sectors of the CRE lending market are beginning to move full steam ahead, and deposit-laden community banks, like Cadence Bank, are primed to fulfill that demand.

July 01, 2021

Will 2021 be another banner year for mortgage lending?

Even with the disruption of the pandemic, 2020 was a huge year for mortgage lending, with many community banks seeing record numbers of home loans, refinancings and more. The question is whether that momentum will continue.

June 01, 2021

Here are the benefits of bank-owned life insurance

Over the past two decades, banks have increasingly dabbled in BOLI, or bank-owned life insurance. While there are downsides to consider, experts say the benefits of these policies are two-fold: to generate income in the long term and to retain bank leaders.

March 01, 2021

How One Bank Tackled Online Gambling Friendly Fraud

A fraud case at Williamstown Bank sheds light on how community banks can combat rising online gaming “friendly fraud” claims and navigate Regulation E compliance hurdles.

August 01, 2025

Community Banks Propel Multi-Family Home Growth

During a housing shortage, community banks are using their agility, relationships and market insight to support apartment developments when larger lenders fall short.

June 01, 2025

What Makes Customers Trust Community Banks?

Trustworthiness is integral to the success of a bank. And for community banks, it’s more than table stakes—it’s your competitive edge. We asked community bankers and others how they build and maintain trust in an ever more digital world.

April 01, 2025

2025 Lending Outlook: Cautious Optimism

Falling interest rates are expected to fuel borrowing activity at community banks. We examine the prospects for commercial, consumer/mortgage and ag lending in the new year.

January 01, 2025

A Compelling Employee Perk: Education Benefits

Investing in employees’ professional growth has proven to contribute to both their success and retention rates. What steps can community banks and their leadership take to help employees along their career paths?

August 13, 2024

How To Drive Auto Loan Opportunities

By working with local car dealers and using new lending technology, community banks can boost their presence in the auto lending sector.

July 08, 2024

Sharing the Load With Participation Loans

When a bank wants to provide a loan above its lending limits, it’s time to turn to participation loans. But what are the benefits and risks involved for community banks?

February 19, 2024

Banking the Nonprofit Way

Helping their communities: It’s the community bank way—but it’s not always done through volunteering. These banks tell us how they support nonprofits in their areas through banking services, education and more, helping these organizations amplify their work for the groups they serve.

December 06, 2023

Commercial real estate outlook

The commercial real estate market is changing, as demand for new construction grows along with rising costs and interest rates. How do community banks fit in the bigger CRE picture? Lenders share some of their insights into operating in this fluid market.

August 01, 2022

How community banks can help young homebuyers

As house prices skyrocket, student loan debt grows and wages stagnate, many Gen Zers and millennials are watching their homebuying dreams move out of reach. But there are ways community banks can help mortgage-seekers get on the property ladder.

July 01, 2022

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