Powering Potential: Finding Common Ground on ICBA Community

Marketing

With more than 700 members, the marketing group in ICBA Community is highly active. Members have hosted Microsoft Teams video calls, enabling direct engagement on key marketing topics. Recent discussions have focused on hosting seminars and offering scholarships, assessing social media risks and sharing newsletter insights about templates, digital and print strategies.

Compliance

Compliance continues to be a hot topic for community bankers. Made up of more than 800 members, this Community group shares challenges, tips and stories related to compliance. Recently, some bankers raised questions about addressing indirect lending and threshold amounts about Regulation E disputes, seeking insights from their peers.

Fraud

Fraud is an inevitable challenge for every community bank, ranging from big issues like check fraud to routine encounters like debit card disputes. The fraud-focused group provides a collaborative space for members to share resources, solutions and guidance, including ICBA’s check fraud guide and practical tools like scam warning handouts for tellers.

Small banks

The community banking industry is made up of many smaller banks. This group—made up of more than 1,000 bankers—unites these institutions and allows them to talk about issues that larger banks might not face. Topics have included core conversion advice, suggestions for staff meetings and insight on a tracking solution for employee education. 

Learning and development

To learn is to grow, and the bankers in this Community group are building a fount of knowledge, with focuses on employee training and professional development. The discussion extends beyond career advancement for younger bankers, emphasizing leadership training and development for senior management and executives.

Security

One of the newest groups, voted into existence by ICBA Community members, highlights security measures for community banks. While this group is still growing, bankers have brought up questions about emergency procedures, mutilated currency and real security dilemmas they’ve recently faced.