SPONSORED | Shrinking net interest margins, rising costs, and manual processes challenge community banks to maintain efficiency and profitability in a competitive market.
Proven Practices For Back-Office Efficiency
April 01, 2025 / By ICBA
SPONSORED | Shrinking net interest margins, rising costs, and manual processes challenge community banks to maintain efficiency and profitability in a competitive market.
The role of fintech in community banking has expanded significantly in recent years, helping community banks stay competitive by improving efficiency and reducing costs. Leaders like Bill Loving (Pendleton Community Bank) and Greg Ohlendorf (First Community Bank and Trust) leverage fintech to achieve these goals.
“Community banks used to get by with basic services—checking, savings, loans, and great customer service—but that's not enough anymore,” says Greg Ohlendorf, President and CEO of First Community Bank and Trust. “If we stick to the old way of doing business, the value of our institutions is at risk.”
Bill Loving of Pendleton Community Bank and Greg Ohlendorf of First Community Bank and Trust lead community banks that utilize fintech technology to enhance efficiency and drive profitability.
One of the most effective ways to increase back-office efficiencies is through the adoption of technology, which can:
- Streamline Processes
- Reduce Operational Costs
- Improve Compliance and Risk Management
- Increase Data Accuracy and Security
- Support Growth with Less Staffing
From streamlining back-office operations with automation to reducing risk and scaling with fewer staff, this white paper explores real-world strategies that help community banks stay competitive.
Discover how fintech can enhance your bank’s efficiency.
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