Roshan McArthur
Articles by Roshan McArthur
40 Under 40: 2026's Community Bank Leaders
Our eighth annual 40 Under 40 Community Bank Leaders awards highlight the people who are shaping the present and future of our industry. The winners stand out for their achievements in the workplace and beyond, from improving operational efficiency and advocating for strong customer service to promoting financial literacy in the communities they serve.
The Best Community Banks to Work For 2025
Our 2025 Best Community Banks to Work For winners pride themselves on competitive benefits, fun and fulfilling cultures, and a belief in work-life balance. Hear from leaders and staff about how they do it—and check out Data Dive to see how all our respondents performed.
2025 National Community Bank Service Awards
Gulf Coast Bank and Legends Bank run thoughtful and strategic programs that support their neighbors. That’s why they’ve been named the winners of the 2025 National Community Bank Service Awards.
CFG Bank Uplifts Baltimore's Resilience Following Local Tragedy
From donations to innovative money market accounts, CFG Bank is supporting Baltimore as it rebuilds and recovers from the 2024 Key Bridge collapse.
High Plains Bank: Making Banking Easier for Spanish Speakers
In partnership with ICBA preferred service provider Jack Henry, High Plains Bank is working to remove financial barriers and enhance the banking experience for Colorado’s large Hispanic community.
Warsaw Federal Bank's Unique Path to MDI Status
Cincinnati-based Warsaw Federal Bank has just become one of the state’s two minority depository institutions, with a focus on bringing banking to the city’s underserved communities.
Minnesota's First Black-Owned Bank
In 2022, Detroit-based First Independence Bank became the first Black-owned bank to open a branch in Minnesota, with the goal of creating greater economic prospects for underserved people.
Valley Bank helps lead women home
Valley Bank is working side by side with Walter Hoving Home, a place of refuge for women struggling with addiction and other personal challenges, to offer residents financial empowerment.
New ICBA chairman Derek Williams’ commitment to community
Derek Williams, president and CEO of Century Bank & Trust in Georgia, is bringing his passion for community banking to his term as ICBA chairman for 2023/24.
What are power skills?
The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs.
These Asian-American led banks are helping their communities
May marks Asian American and Pacific Islander Heritage Month—and these Asian American-led community banks are adding to that heritage every single day by helping bring dreams within reach.
Success stories of Black-owned banks and their customers
After a long history of systemic economic oppression, Black-owned banks are playing a key role in improving the economic fortunes of their communities. We asked community bankers and their customers about what this positive change looks like.
Ponce Bank serves the underserved
Ponce Bank has brought banking services to minority neighborhoods in the Bronx and greater New York City for more than six decades with a clear focus on community investment.
How BankMD’s experiment paid off
Digital-only brand BankMD has shaken up the medical lending arena since its launch in 2019, led by Moses D. Luevano. Anchored by San Antonio-based TransPecos Banks, the experiment has brought huge success to both the brand and the community bank.
Brattleboro Savings & Loan is a force for good
Brattleboro Savings & Loan is the ninth bank in the country to become an official B Corporation, a designation that certifies the community bank’s commitment to its community, the environment and strong corporate values.
Why community banks are banking on artists
Boosting the arts is a natural extension of the commitment many community banks make to their communities. Here’s how several community banks are engaging art and artists in their own ways.
Are more branches better? Community banks weigh in
With an increase in online traffic and challenges to in-person banking, community banks may be asking themselves if new branches are necessary. But many bank leaders report they’re investing in new branches because they’re strategic tools for growth.
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all community banks. Here are some of their stories.
40 Under 40: 2019’s Emerging Community Bank Leaders
Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still manage to keep their communities front and center.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
Meet the Winners of ICBA National Community Bank Service Awards 2026
From cleaning up after a devastating tornado to packing backpacks for students, this year’s National Community Bank Service Award winners give back to their communities in ways both big and small.
Member Milestones: The Community Banks Celebrating Big Anniversaries in 2026
Ulster Savings Bank, Shore United Bank, AllNations Bank and Quaint Oak Bank have served their communities for over a century. Learn how they're celebrating their milestones.
Smart Ways Community Banks Can Address Card Fraud
Card fraud is rising and community banks are feeling the impact. Learn how the right mix of technology, staff training, collaboration, and customer education can help banks detect fraud faster, reduce losses, and protect customer trust.
Member Milestones 2025: Community Banks Are Here to Stay
Community banking requires vigor, skill and passion to withstand the test of time. That’s why ICBA is honoring member banks celebrating 100, 125, 150, 175 and even 200 years in service.
What Makes a Leader Truly Great? Experts Weigh In
Good leadership is about much more than one individual’s impact on the bottom line. It’s about how effective leaders use these skills both internally and in the community to build a stronger bank.
Member Milestones 2024: Steadfast Banks for Modern Times
Every time a community bank celebrates a significant anniversary, it’s a reminder that our relationship-based business model transcends time and generations.
Mission Valley Bank: Giving Where You Live
Serving its community in the Santa Clarita Valley is one of Mission Valley Bank’s founding principles. Its community work is best exemplified by its Give Where You Live program for nonprofits.
Member Milestones: Landmark anniversaries
From centennials to dodransbicentennials (that’s 175 years), 36 community banks are marking significant anniversaries in 2022. Four presidents and CEOs reflect on how their banks survived the past, thrive in the present and look toward the future.
Ensure your community bank is inclusive
For a workplace to be truly inclusive, its employees should feel accepted for who they are and valued for their unique perspectives and backgrounds. We asked community bankers and experts for their advice on ensuring employees feel a sense of belonging.
Beneficial State Bank’s financial activism
The idea that community banking can be a force for positive change is at the heart of Beneficial State Bank, which engages its customers through financial activism.