TCM Bank Appoints C.J. Littrell as President, Jacob Eisen to Continue as TCM Bank CEO

Washington, D.C. (Dec. 20, 2024)—ICBA Payments, the payments-services subsidiary of the Independent Community Bankers of America (ICBA), today announced that C.J. Littrell has been appointed president of its credit card bank, TCM Bank, N.A. Littrell will retain his role as chief operating officer (COO), working closely with Jacob Eisen, who continues as TCM Bank’s permanent CEO. As president and COO, Littrell will oversee the bank’s strategic initiatives, drive operational efficiency, and work alongside Eisen and members of the TCM Bank board of directors to continue strengthening TCM Bank’s partnerships with community banks nationwide.

“CJ’s extensive experience and unwavering commitment to the success of our community bank partners make him the ideal choice to lead TCM Bank during this pivotal time of growth and transformation for the industry,” said Eisen, who also serves as ICBA Payments CEO. “C.J. is a respected colleague and advisor, and I am confident that he will continue TCM Bank’s strong legacy of innovation and service.”

Littrell joined TCM Bank in 2016 and has held multiple leadership positions within the organization, most recently as executive vice president and COO where he led the bank’s operations team, including contact center operations, product management, client relations and marketing. Over the years, he has played a key role in expanding TCM Bank’s presence, working closely with TCM’s agent bank partners to help grow their credit card portfolios.

Eisen, who has more than two decades of financial services experience, joined ICBA Payments as president and CEO in May, and is spearheading the evolution of the company to reflect today’s dynamic payments ecosystem.

“CJ has been a steadfast leader and a trusted partner to the community banks TCM serves, while Jacob continues to lead with vision and purpose, ensuring TCM Bank’s stability and growth,” said TCM Bank Chairman Jack Hartings, who also serves as chairman of The Peoples Bank Co., in Coldwater, Ohio. “Their combined 40-plus years of payments expertise and proven ability to execute on the board’s strategic initiatives uniquely position TCM Bank to innovate and support the evolving needs of community banks.”

Littrell holds a bachelor’s degree from Indiana University Bloomington and brings nearly 20 years of experience in the banking and financial services industry. Eisen holds a bachelor’s degree in business and communications from DePaul University.

About TCM Bank, N.A.

TCM Bank, N.A., a subsidiary of ICBA Payments, provides credit card solutions to community banks including portfolio acquisitions and start-up programs. Through the Total Card Management® (TCM) Program, banks can bring individuals, small businesses, and larger local organizations a well-rounded selection of credit cards branded with their logo — without the risk, liability, or hassle of starting and managing the credit cards themselves - all while earning non-interest revenue. TCM is partnered with over 750 community banks across the United States, and proud to meet the credit card needs of more than 580,000 customers.

About ICBA Payments

ICBA Payments, a wholly owned subsidiary of the Independent Community Bankers of America® (ICBA), has been managing payments solutions for the nation's community banks since 1985. We help power the potential of ICBA members through payments-related innovation, education, and advocacy to help community banks navigate the payments ecosystem and select suitable offerings at favorable pricing—helping community banks compete and thrive.