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ICBA’s best-performing community banks of 2020
Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the...
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
How 4 community banks came through for customers
The past year has put community banks’ local missions to the test, and they came through with flying colors. In the spirit of Community Banking Month, here are stories from several community banks...
Out of Office: Dave Wise
The senior vice president for business banking at $406 million-asset TS Bank in Council Bluffs, Iowa, picked up gravel riding, or biking on rural gravel roads and trails, during the pandemic to...
The de novo bringing craft banking to Atlanta
Craft Bank, Atlanta’s first de novo bank in more than a decade, was about to open—and then the pandemic arrived. Now open, it promises to give potential customers the ability to craft their...
Passing banking to the next generation
For three decades, Cape Ann Savings Bank has operated a unique program where a branch operates within a local high school. It’s been a vehicle for multiple generations of students to learn banking...
Why we need Black-owned banks
Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. How can the industry advocate for change to help these banks—and...
Community First Bank’s PPP partnership
With little time to spare, Community First Bank prepared itself for a wave of Paycheck Protection Program applications by quickly implementing technology through a new fintech partner. Now, it’s...
Lindsay LaNore: Boost your connections
Connection is about creating relationships and having respectful and authentic conversations that go beyond the surface. Creating meaningful connection starts with being friendly and genuine,...
Holding true in tough times
When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of...
Uwharrie Bank and the power of connection
Realizing that many residents of the greater Charlotte, N.C., area face barriers to housing and financial prosperity, Uwharrie Bank is connecting with local organizations in a mission to uplift...
How Systematic Savings Bank turned around
When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture...
Out of Office: Dan Carey
Dan Carey, president and CEO of $239 million-asset VISIONBank in Fargo, N.D., has always had dogs in his life. He takes special care in training his two black Labradors, Piper and Scout, who play a...
How Fidelity Bank boosts nonprofits
Beyond standing by its community for more than a century, Fidelity Bank supports nearby nonprofits through financial support, volunteering and specialized banking products.
3 banks investing in communities under the CRA
Many community banks invest in low- and moderate-income neighborhoods to make lasting impacts while also getting Community Reinvestment Act, or CRA, credit. Here’s how three community banks are...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
40 Under 40: 2020’s Emerging Community Bank Leaders
Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.
ICBA’s best-performing community banks
Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...
How to get and keep new customers
Customers have more choices than ever about where and how to do their banking. Community banks must find the right ways to engage them if they want to win and retain their loyalty. Here are the...
Why these banks are supporting women entrepreneurs
In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...