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How a Community Bank Uses Customer Stories

For its 25th anniversary, Willamette Valley Bank turned customer testimonials into a high-impact video asset. Discover how community-focused storytelling builds trust, deepens relationships, and...

Mar 01, 2026
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How Penn Community Bank Tackles Food Insecurity

As food insecurity surged, Penn Community Bank went beyond a traditional food drive mobilizing employees, donations, and nonprofit partnerships to support neighbors across five Pennsylvania counties.

Mar 01, 2026
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Ballston Spa National Bank Hits a Hole-in-One for the Community

Ballston Spa National Bank (BSNB) in Ballston Spa, New York, brought creativity, connection and community spirit to the Saratoga County Annual Business Showcase last fall, transforming a...

Apr 01, 2026
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Why Choose a Community Bank? Community Banking Benefits

Discover the top reasons to love community banking. Learn how community banks support colleagues, customers, local businesses, and communities.

Apr 01, 2026
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How to Nurture the Next Generation of Community Bank Leaders

Learn how to identify, train, and retain Gen Z workers as the next generation of community bank leaders. Explore expert strategies and real-world banking examples.

Apr 01, 2026
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Claremont Savings Bank Provides $4 Million Line of Credit to SAU 6

Learn how Claremont Savings Bank (CSB) saved the SAU 6 school year with a $4 million line of credit and a $100,000 donation during a severe budget shortfall.

Apr 01, 2026
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How Queensborough Bank Supports Jefferson Hospital

Learn how Queensborough National Bank & Trust Company supports rural healthcare through $600,000 in donations to Jefferson Hospital and the Georgia HEART Program.

Apr 01, 2026
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A Drive to Remember

For over a decade, Lesa and Andrew Black of $125 million-asset Princeville State Bank in Princeville, Illinois, and Doug Parrott of $325 million-asset State Bank of Toulon in Toulon, Illinois,...

Apr 01, 2026
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Casual for a Cause: Bar Harbor Bank & Trust Employee Donated $21K to New England Nonprofits

Discover how Bar Harbor Bank & Trust employees donated over $21,000 to local New England nonprofits through the Casual for a Cause charitable giving program.

May 01, 2026
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Timberline Bank Hosts No Shave November Challenge

Employees and customers at Timberline Bank in Grand Junction, Colorado participate in the No Shave November challenge each year to raise money for local mens' health initiatives.

May 01, 2026
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How Community Banker Jordan Nelson Became the Voice of Rodeo for North Dakota

North Dakota banker Jordan Nelson is a rodeo color commentator.

May 01, 2026
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Customer Understanding Deepens Relationships

SPONSORED | Investing in your tech stack has never been more important. Hear from Horicon Bank how they have positioned themselves to grow using the Total Expert platform.

Jun 01, 2022
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Rebeca Romero Rainey: The power of discussion

Healthy debate helps us achieve an outcome where we’re all pushed to think beyond what might be readily in front of us.

Jun 01, 2022
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Charles Potts: Being comfortable with discomfort

We live in unprecedented times, filled with new challenges and opportunities for small businesses. Fortunately, community banks have greater access than ever before to advanced solutions and...

Jun 01, 2022
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Out of Office: Tyrone Beatty

After becoming a fan of The Great British Baking Show, Tyrone Beatty, assistant branch manager at $2.3 million-asset 1st Security Bank of Washington in Mountlake Terrace, Wash., added baking to his...

Jun 01, 2022
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These Asian-American led banks are helping their communities

May marks Asian American and Pacific Islander Heritage Month—and these Asian American-led community banks are adding to that heritage every single day by helping bring dreams within reach.

May 01, 2022
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Advocacy Compliance

Out of Office: Justin Kitzinger

Justin Kitzinger, a private banking officer at $6 billion-asset Bankers Trust in Des Moines, Iowa, dedicates 200 hours each year to volunteer firefighting.

May 01, 2022
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Rebeca Romero Rainey: Community bankers are all in

Everything feeds into the customer experience, and that ability to meet and exceed customer expectations is what distinguishes us as community bankers.

May 01, 2022
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Kentucky banks stand tall

After a historic tornado rocked western Kentucky last December, a host of community banks banded together in the spirit of generosity, using their financial power to start relief funds and bolster...

Apr 01, 2022
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Lindsay LaNore: All in. All heart.

There’s nothing like going above and beyond—but being recognized for it feels pretty great, too.

Apr 01, 2022
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