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Customers Bank's Dynamic AI Strategy

In response to the growing prominence of artificial intelligence in everyday bank operations, Customers Bank has embraced generative AI and developed an internal training program.

Jul 15, 2024
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Article

The Importance of Change Management at Community Banks

As new technology and solutions ebb and flow, community bankers have to manage the change that comes with them. While change can be hard, offering a hand and lending an ear can ease the transition.

Jul 04, 2024
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Article
Growing the Community

Out of Office: Mark Jones

The president and CEO of $1.3 billion-asset Saco & Biddeford Savings Bank in Saco, Maine, lives to capture the moment through photography.

Jun 26, 2024
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Article

KS Bank Invests in Tomorrow's Bankers

Last summer, KS Bank of Smithfield, N.C., partnered with the Career and Technical Education center at Johnston County Public Schools to hire its first summer intern.

Jun 25, 2024
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Article

Furthering Education at Dream First Bank

Dream First Bank empowers agriculture, entrepreneurial and commercial business customers with educational seminars and programs designed to fuel business success.

Jun 12, 2024
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Article

Sanibel Captiva Toys Around

From late November until Dec. 15, 2023, $890 million-asset Sanibel Captiva Community Bank hosted a toy drive at all seven of its open branches.

May 23, 2024
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Article

Readying the Bench: A Guide for Community Bank Succession Planning

Community banks can prevent costly and disruptive talent gaps by kicking their succession plans into gear sooner rather than later.

Jun 05, 2024
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Article

Out of Office: Ben Flowers

The CEO of $770 million-asset Mainstreet Community Bank of Florida in DeLand, Fla., learned to ride a unicycle in elementary school and still puts his skills to use nearly 50 years later.

May 24, 2024
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Article

Powering Potential: A Successful Year for ICBA's National Campaign

Since its debut in April 2023, the ICBA National Campaign and its vital marketing resources have made significant headway in raising awareness for community banks and their mission.

May 22, 2024
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Article
Growing the Community

Mission Valley Bank: Giving Where You Live

Serving its community in the Santa Clarita Valley is one of Mission Valley Bank’s founding principles. Its community work is best exemplified by its Give Where You Live program for nonprofits.

May 10, 2024
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Article
Lending

BayCoast Bank Helps Craft a Playhouse Fit for a Princess

In June 2023, BayCoast Bank in Swansea, Massachusetts, joined forces with a network of community partners to create a playhouse for a young girl with life-limiting medical challenges.

Nov 03, 2025
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Article

Bank of the Pacific Strikes Up Support for a Local Nonprofit

In March, Bank of the Pacific in Aberdeen, Washington, sponsored the Bowl-A-Thon fundraiser for Friends of the Children Portland.

Oct 01, 2025
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Article

MainStreet Bank Empowers the Community, One Employee At a Time

Through its Making Change program, MainStreet Bank implores its employees to engage in and contribute to community work.

Oct 01, 2025
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Article

Out of Office: Brad Henion

The executive vice president and chief lending officer at $4.4 billion-asset ChoiceOne Bank in Sparta, Michigan, has trained hunting dogs for decades.

Oct 01, 2025
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Article

Community State Bank Brews Up Coffee and Community

Community State Bank and Shepherds College united to create Shepherds Community Café, a donation-based coffee shop that fosters occupational experience for students with different needs.

Nov 03, 2025
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Article

Out of Office: John and Lou Buhrmaster

John Buhrmaster, chief executive officer at 1st National Bank of Scotia in Scotia, New York, shares how he and his father, chairman Lou Buhrmaster, have a unique connection to vintage taxi cabs.

Nov 03, 2025
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Article

Out of Office: Ashley Burt

The CEO and president of $230 million-asset Gunnison Bank and Trust Company in Gunnison, Colo., likes to live life in the fast lane as a race car driver.

Apr 24, 2024
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Article

Alliance Bank Elevates Community Wellness

Last October, $440 million-asset Alliance Bank in Francesville, Ind., donated $1,000 to the Community Wellness Center of Winamac, a local gym.

Apr 23, 2024
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Article

Dieterich Bank Inspires Young Entrepreneurs

Dieterich Bank’s KidPreneur Pop Up Shop program has taught the younger generation how to build and run their own businesses.

Apr 10, 2024
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Article

Out of Office: Beth Whitehead

The executive vice president and chief administrative officer of $9.2 billion-asset American Savings Bank (ASB) in Honolulu has more than 100 pairs of Converse shoes, also known as Chucks.

Mar 26, 2024
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Article

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