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Charles Potts: Driving Strategy With AI as a Tool
Artificial intelligence has become the buzzword for financial services, but it’s moved beyond just hype.
How Can Community Banks Attract Gen Z Customers?
While youth accounts are a great value-add for parents, younger customers are looking for offerings with a few key characteristics.
Rethink Your Digital Banking Experience to Retain Customers
Retain customers, enhance efficiencies, and compete effectively by leveraging cutting-edge technology and a powerful digital banking experience.
5 Ways to Make a Good Digital Impression on Your Bank Website
A website isn’t just for location, hours and product information. It’s often a prospective customer’s first view of your community bank.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
How Community Banks Can Nurture Relationships With Next-Gen Customers
With the “great wealth transfer” approaching, now’s the time for community banks to plan with individuals passing on their generational wealth and to connect with those who will receive it.
Ease Reporting with Automation
Routine reporting can be time- and paper-intensive—but automation can take mundane tasks off your team’s plate and create all kinds of other efficiencies.
Elkhorn Valley Bank & Trust: The Bankers Behind the Screen
Elkhorn Valley Bank & Trust strikes a balance between personalized service and quick convenience with its growing collection of Teller On Demand kiosks.
Charles Potts: Making the Case for Responsible Innovation
The rapid pace of today’s financial services landscape pulls community banks in varied directions. You must balance technology upgrades with budgetary constraints and identify pressing priorities.
CFO Roundtable 2024: Preparation, Perspective, Diligence
This past year has been one of fluctuation for many community banks, amid inflation, rule changes and other uncertainties.
Navigating Compliance in Cannabis Banking
With potential regulatory guidance for cannabis banking on the horizon, these community banks are positioning themselves strongly and safely within this growing industry.
How To Drive Auto Loan Opportunities
By working with local car dealers and using new lending technology, community banks can boost their presence in the auto lending sector.
Charles Potts: Setting the Stage for Banking the Next Generation
In recent years, community bankers have embraced constant change to drive the future of banking.
Securing Your Cloud Banking Network
Cloud banking is rising in popularity. And as with every new technology, community bankers must learn how to limit risk and secure the platform to protect bank customers and their data.
4 CFPB Rules to Watch for This Year
From limitations on fee practices to personal financial data rights, these proposed and final Consumer Financial Protection Bureau rules could have a significant impact on the community bank industry.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
Law Firm Evaluation for Community Banks
Community banks need to maintain a healthy relationship with their legal representatives, especially when it’s through a third party.
ICBA's Best-Performing Banks of 2024
These community banks hit their stride in 2024, and they intend to keep the momentum going with hard work, flexibility and the expertise they've built over their years of service.
Warsaw Federal Bank's Unique Path to MDI Status
Cincinnati-based Warsaw Federal Bank has just become one of the state’s two minority depository institutions, with a focus on bringing banking to the city’s underserved communities.
Banking With Heart: How Community Banks Support Customers' Dreams
In honor of Community Banking Month, here are stories from six banks about how their work helps customers achieve their dreams.