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Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
Charles Potts: How Fintech Relationships Can Lessen Compliance Burdens
Compliance consistently ranks as one of the highest business expenses for community banks, and that cost is expected to climb.
Is Your Community Bank Ahead of the Pack on Instant Payments?
Whether it’s through RTP or FedNow, many community banks are still exploring how instant payments rails can fulfill the needs of and benefit their customers.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
Charles Potts: 4 Natural Advantages of Solution Provider Partnerships
I have been evangelizing for a while about the importance of strategic partnerships, and now, we’ve come to a place where these very relationships are bolstering community banks’ businesses.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: How Community Bankers Are Leading the Financial Evolution
One of my favorite reads is the story of Ted Turner’s rise. I’m struck by how it points to exactly the path community bankers are taking to drive the future of financial services.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
Charles Potts: Convening With the Spirit of More
Thomas Edison once said, “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” The message resonates, but the standout word for me is “more.”
Navigating the Payments Solutions Maze
From BNPL and CHUCK to FedNow and embedded fintech platforms, there seems to be a limitless number of payments options. Here’s an all-in-one guide for community bank payment options.
Charles Potts: The Innovation Journey Moves into 2024
For me, the close of the year signals a time for reflection, for taking stock of our accomplishments and formulating a plan to embrace the opportunities and challenges that lie ahead.
How to Successfully Negotiate a Fintech Partnership
Partnering with one or more fintechs can help community banks keep up with the pace of technological development. Community bankers and other experts give us their tips for finding the right fit.
Charles Potts: The Great Digital Strategy Reset
Digital first. How many times have community banks heard that over the past few years? It’s been repetitive in ongoing banking evolution, and with it comes increasing pressure on the technology stack.
How to Boost Your Bank's Digital Payment Security
Now more than ever, cybercrime is a top priority for banking leaders. We spoke to experts on how community banks can prevent bad actors from infiltrating their systems.
How to Talk to Customers About Crypto
Most of your customers might not be investing in crypto, but their money is at risk if they do. That’s why community banks should stay current on cryptocurrency developments and be prepared to...
Member Benefits: Breaking Down Best Cybersecurity Practices
Bad actors continually find ways to commit cybercrimes. By using the ICBA Cyber Security Toolkit, community banks can make sure they’re prepared for cyber incidents.
Is Cybersecurity Insurance Worth the Higher Premiums?
Cybersecurity should be a foundational element of any community bank, but do you really need to be insured for it, especially as premiums rise? We spoke to experts to learn more about cyber insurance.
Charles Potts: Put Innovative Thinking to Work in Risk Mitigation
Risk mitigation—supported by innovative thinking—drives reward for our banks, our customers and our communities.
Risk or Reward: A Community Bank's Guide to AI
What do community banks need to know about getting started with AI, how can it boost efficiency across departments—and how to manage risk? We spoke to experts from ICBA and beyond to learn...
Tech Solutions That Can Help Stop Elder Fraud
Elder financial abuse is a rising crime across the country. Using technology, community bankers can help detect this type of fraud and protect their customers.