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How to navigate payments trends
The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer...
How to Unlock Hidden Card Revenue with BINs
When it comes to card revenue, having the right bank identification number (BIN) type is critical.
Innovation Strategies for Community Banks
Explore how community banks can use data insights, fintech tools and innovation to stay competitive.
4 Reasons Community Banks Should Offer E-Invoicing
E-invoicing can transform community banking by increasing deposits, reducing check fraud and fostering deeper customer connections.
Should Community Banks Offer Subscription Management?
Build your customers’ financial health by helping them manage their subscriptions in-app.
Jacob Eisen: Card Programs Can Drive Community Bank Growth
As the financial services competitive landscape continues to evolve, payments have emerged as a critical component of community bank strategies. It extends beyond interchange revenue to deepening...
How Community Banks Should Evaluate New Fintech
Six ThinkTECH Accelerator fintechs explain how their products support community banks—and what bankers should prioritize when evaluating new technology partnerships.
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
Time’s Up for Excel & Managing Credit Risk
The problem is the overuse of Excel leads many community banks to embrace terrible tradeoffs – especially in commercial lending. It’s time to ditch your spreadsheets.
Can Faster Payments Lead to Faster Fraud?
Community banks can thwart criminals’ attempts to scam people via instant payments by deploying multilayered controls, including educating customers on how to not fall for scams.
Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
How Generative AI Can Revolutionize Cybersecurity in Community Banking
As AI grows in prominence, it’s spreading across different facets of the banking industry and its operations.
Charles Potts: How Fintech Relationships Can Lessen Compliance Burdens
Compliance consistently ranks as one of the highest business expenses for community banks, and that cost is expected to climb.
Is Your Community Bank Ahead of the Pack on Instant Payments?
Whether it’s through RTP or FedNow, many community banks are still exploring how instant payments rails can fulfill the needs of and benefit their customers.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
Charles Potts: 4 Natural Advantages of Solution Provider Partnerships
I have been evangelizing for a while about the importance of strategic partnerships, and now, we’ve come to a place where these very relationships are bolstering community banks’ businesses.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: How Community Bankers Are Leading the Financial Evolution
One of my favorite reads is the story of Ted Turner’s rise. I’m struck by how it points to exactly the path community bankers are taking to drive the future of financial services.
Extend Customer Relationships With Better Business Payments
Consistently fulfilling commercial customers’ payments needs can make community banks indispensable to small businesses.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.