Search Articles
Robert Fisher: Committing to being in the moment
Let’s collectively commit to being more present in all of our interactions. It won’t be long until we recognize what a true gift that is to ourselves and those we serve.
Lindsay LaNore: Moving from idea to implementation
Terms like ideation and innovation have become buzzwords in our industry, but it takes great leaders to translate exciting ideas into real value.
9 tips for smooth succession planning
Community bankers and other experts are using succession planning to benefit the entire institution through better communication, recruiting and planning. Here are their tips for finding the best...
Lindsay LaNore: The great brainstorming session
If your bank is entering a new market, offering a new product or service, or establishing a new process, brainstorming is a tool that can help set you on the right trajectory.
Robert Fisher: Who sits at your table?
Working with a community bank is like being welcomed into the fold, and that’s why we choose our partners with care.
Robert Fisher: Education is the foundation
Educated customers form stronger relationships with their community banks. They are more likely to repay loans, live within their means and maintain higher balances.
Robert Fisher: A legacy of good
It’s our responsibility to help make our communities better places to live, to help pull people out of poverty and address issues they’re facing.
Rebeca Romero Rainey: Engaging with talent
The people we employ embody our banks, and the personal relationships our teams forge with our customers make us unique in the industry and keep our customers returning.
Lindsay LaNore: Lake rules for the workplace
Rules are the principles that govern conduct within an organization, and they can extend well beyond perfect attendance and dress codes.
Rebeca Romero Rainey: Use your voice
[There is a] need for strong voices to weigh in on how new regulation will affect our communities and the customers we serve.
Robert Fisher: What it means to be a community bank
This is our moment to communicate just what it means to be a community bank.
CFOs reveal how they’re budgeting for change
In 2020, we spoke to community bank CFOs about how they were planning amid pandemic-related uncertainties. In 2021, we talked again to many of these executives to get their take on how things went...
Lindsay LaNore: The power of “I don’t know”
In the fast-moving world of social messaging, the phrase “I don’t know” has its own abbreviation. The very existence of “IDK” suggests that the state of not knowing—and being willing to admit...
Robert Fisher: Accelerating ahead
In today’s marketplace, we can’t be afraid to experiment and fail. Let’s embrace some out-of-the-box, entrepreneurial thinking to attack our problem areas.
Chief risk officers on how they manage today’s risks
The more community banks grow, the more risk they take on. Chief risk officers are the ones behind the scenes making growth possible. Four CROs sound off on their increasingly important role within...
Lindsay LaNore: Time for a check-in
Employees thrive when they receive regular, constructive feedback. Some experts suggest that having additional midyear or quarterly check-ins can be more effective than traditional annual reviews...
Robert Fisher: Lead with integrity
One of my early mentors told me, ‘It’s often easier to ask for forgiveness than to ask for permission.’ That piece of advice has … allowed us to be a little more progressive as a bank.
Rebeca Romero Rainey: Staying the course
We must work to remain optimistic in the face of adversity and keep in mind that no matter how difficult that feat may be, it’s worth the effort.
ICBA’s best-performing community banks of 2020
Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the...
ICBA’s 2021/22 executive committee: Close the distance
The 2021/22 ICBA executive committee understands that community banks are at a turning point due to changing customer expectations and the effects of the COVID-19 pandemic. They tell us why...