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Lindsay LaNore: How to Be a Memorable Employee
Last month, we asked what makes a leader memorable. And now, we’re turning the tables: What makes an employee memorable?
How Community Banks Can Build a Better Branch
Bank branch design is more than just aesthetics. It’s what sets the tone for every customer who visits that location.
The CFPB is Planning Sweeping Changes to Small Business Lending
Finastra’s SBDC module is a cloud-native solution that seamlessly integrates with Finastra’s retail lending products.
Community Bank Tactics for Recruiting Tech Superstars
The battle for tech talent continues to be a difficult one for community banks. But with the right approach, bank leadership can appeal to a segment of tech-savvy individuals fit for the job.
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
How to Prepare for a Potential 1071 Implementation
While ICBA continues to challenge the 1071 rule’s legality, community banks must prepare for its potential passage.
Alternative Credit Scoring Models: Beyond FICO
Community banks can expand access to capital by looking at other factors for loan approval. Here’s what to consider.
Tim Roy: Pushing Back Against Upcoming FHLB Regulations
Significant changes could be in store for the Federal Home Loan Bank system, with possible negative effects for community banks.
Native American Bank Dedicates a Day to Gratitude
On June 28, Denver-based Native American Bank, N.A., hosted a Customer Appreciation Day at Yellow Bird Woman Park near its Browning, Mont., branch.
Out of Office: Rachell Bilbrey
The senior vice president and director of treasury at $1.8 billion-asset Builtwell Bank in Chattanooga, Tenn., finds creative fulfillment through conceptualizing, creating and styling home interiors.
Lucas White: Staffing for the Digital Future
Digital banking is here to stay, and everything from our online banking to our mobile apps needs to speak to that customer journey.
Ion Bank: A Reflection of the Customers It Serves
Ion Bank makes a point of fostering a diverse workplace and supporting local communities through its multilingual staff, fundraising efforts and inclusive outreach.
Powering Potential: A Guide to In-Person ICBA Events
ICBA’s in-person events offer unparalleled opportunities for professional growth.
5 Tips for Handling Fintech Partnership Contracts
Go into fintech contract negotiations with clear intention to save your community bank from future conflict.
You’ve Launched a New Website—What Happens Now?
“Build it and they will come” is great for a baseball field. But when you’ve just put your all into a new website, find out how to generate ROI, produce actionable results and more.
Rebeca Romero Rainey: AI, the New Frontier
If you’ve ever watched an episode of “Star Trek,” you’ve heard its famous introduction proclaiming we must “boldly go where no man has gone before.”
Independent Financial: A New Model for Expanding Healthcare Access
Independent Financial asked what its community needed most, then undertook an innovative approach to supporting public health.
Lindsay LaNore: How To Be a Memorable Leader
Managing people is hard work, no matter what level of management you’re at. There are expectations from above and below, with never enough time to meet them all.
Is Your Bank's Website Accessible To All?
Ensuring people with disabilities can access all corners of your bank’s digital properties is more than just a legal requirement. Here are tips on how to keep your content within reach of everyone.
Charles Potts: Driving Strategy With AI as a Tool
Artificial intelligence has become the buzzword for financial services, but it’s moved beyond just hype.