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ICBA’s best-performing community banks of 2020
Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the...
A community bank guide to cloud migration
Many community banks are moving their software, hardware and even core systems to the cloud in search of more flexible, scalable and affordable services.
Charles Potts: Innovation drives performance
With the advent of new, innovative solutions like artificial intelligence (AI) and machine learning, community banks have opportunities to eliminate or reduce inefficient manual processes and...
ICBA’s 2021/22 executive committee: Close the distance
The 2021/22 ICBA executive committee understands that community banks are at a turning point due to changing customer expectations and the effects of the COVID-19 pandemic. They tell us why...
Stop elder financial abuse with data analytics
Elder financial abuse has been on the rise for the past decade, but so has data analytics technology, which banks can use to fight this fraud. Experts share strategies for community banks to...
40 Under 40: 2021’s Emerging Community Bank Leaders
Our third annual 40 Under 40: Emerging Community Bank Leaders competition highlights young community bankers who stepped up to help their banks navigate a chaotic year.
How your bank can build its construction loan portfolio
The pandemic significantly changed the landscape for construction lending, but with the possibility of economic recovery on the way, there are opportunities to grow your community bank’s...
Lindsay LaNore: Making effective meetings
Meetings are a great opportunity to reinforce a team’s collective identity and establish a leader’s personal presence. They also offer participants a chance to find their voices. When organized and...
Rebeca Romero Rainey: Lead with purpose
Our approach to service is not about checking something off the list for today. It’s about making incremental positive change over time.
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
Mark Scanlan: Fighting for ag and rural tax relief
ICBA is pushing for the Enhancing Credit Opportunities in Rural America Act, legislation that would help rural borrowers and level the playing field against unfair competition.
ICBA’s 2021/22 executive committee: Close the distance (part 2)
These online-exclusive interviews with the 2021/22 ICBA executive members gets their thoughts on their goals, on innovation at their banks, and on effective advocacy.
4 ways to conquer compliance challenges
For community banks, regulatory burdens and compliance costs are constant challenges. But by taking steps including building a culture of compliance, they’re challenges that can be met.
Fighting fraud with education
COVID-19 has exacerbated vulnerabilities to fraud. To combat this trend, Tompkins VIST Bank has been delivering valuable education to its small business customers to keep them informed and protected.
Rebeca Romero Rainey: Focusing on our communities
Unlike our credit union counterparts, we pay taxes, and those tax dollars are spent at home to ensure our communities grow.
Here are the benefits of bank-owned life insurance
Over the past two decades, banks have increasingly dabbled in BOLI, or bank-owned life insurance. While there are downsides to consider, experts say the benefits of these policies can generate...
Improve your next marketing campaign with data
Using data from your community bank, an ad campaign or public sources allows your marketing efforts to find potential or existing customers who’ve already shown interest in your brand.
Jim Reber: The big "if"
General market munis have gained favor among community bankers.
How 4 community banks came through for customers
The past year has put community banks’ local missions to the test, and they came through with flying colors. In the spirit of Community Banking Month, here are stories from several community banks...