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The Key to Winning Over SMBs With Merchant Services
Local businesses appreciate having resources that will give them the boost they need to succeed. With merchant services, community banks can offer those resources and stay competitive.
What Innovative Advantage Does Cloud Lending Give Community Banks?
Community banks are using cloud technology to improve efficiency and enhance customer convenience. See how cloud lending is transforming operations for banks and borrowers alike.
Community Banks Propel Multi-Family Home Growth
During a housing shortage, community banks are using their agility, relationships and market insight to support apartment developments when larger lenders fall short.
Michael Benedict: The Resilience of Agency MBS in a Shifting Financial Landscape
Agency mortgage-backed securities rise above the rest in this relative value update.
CFG Bank Uplifts Baltimore's Resilience Following Local Tragedy
From donations to innovative money market accounts, CFG Bank is supporting Baltimore as it rebuilds and recovers from the 2024 Key Bridge collapse.
What Every Community Bank Needs to Fight Fraud
When it comes to fraud, everything old is new again—and then some.
Rebeca Romero Rainey: Coming Together to Address Fraud
When it comes to fraud, it takes a village. That may be in part because fraudsters continue to get more sophisticated, and fraud’s effect on banking is skyrocketing.
What's Attracting Small Businesses to Small-Dollar SBA Loans?
Lenders are seeing an increase in small-dollar loans as demand from small business customers surges due to new SBA 7(a) program reforms and higher interest rates.
Powering Potential: ICBA Welcomes Peter Nelson
In February 2025, ICBA welcomed Peter Nelson as senior EVP of member engagement. As a long-time community banker, Nelson brings with him a history of robust involvement with ICBA.
Rebeca Romero Rainey: Your Advocacy Impact
Sometimes in life, we’re fortunate enough to see our labor yield results, and that’s precisely what’s been happening with our advocacy efforts.
Workplace Culture: A Make or Break for Community Bank Employees?
Culture keeps a workplace and its employees running—whether they know it or not. From values and practices to the way colleagues interact, culture drives a community bank from the inside out.
Strengthening Work Relations Through Bank Employee Surveys
Are your employees happy? Staff surveys are a great way to find out. The key, say community bankers and experts, is following up on what you hear.
Fighting Fraud Under the USA PATRIOT Act Section 314(b)
Information sharing, permitted under the USA PATRIOT Act Section 314(b), presents opportunities for banks to work together and combat suspicious bank activity.
Bank of Zachary: Building Financial Foundations
The Bank of Zachary is equipping high school students with real-world banking skills to shape a financially literate future.
What Makes Customers Trust Community Banks?
Trustworthiness is integral to the success of a bank. And for community banks, it’s more than table stakes—it’s your competitive edge.
Oxford Bank Celebrates 140 Years of Community Support
Oxford Bank in Oxford, Mich., celebrated its 140th anniversary by building relationships, investing in the community and exercising purposeful giving.
Michael Benedict: Community Bank Growth in a New Rate Environment
A steeper yield curve brings growth strategies back into the fold.
Optimize Your Community Bank's Treasury Management Offerings
These four community banks compared the costs and use cases for adding treasury management to their services and streamlining them. Now, they’re seeing the benefits.
Rebeca Romero Rainey: Amplifying the Community Bank Difference
Our 2025 Community Bank CEO Outlook survey revealed that 77% of bank executives believe their greatest opportunity this year will be differentiating their community bank from other financial firms.
40 Under 40: 2025's Community Bank Leaders
Our seventh annual 40 Under 40 community bank leaders awards shine a light on inspiring people who take bettering their workplaces to the next level.