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The Key to Winning Over SMBs With Merchant Services

Local businesses appreciate having resources that will give them the boost they need to succeed. With merchant services, community banks can offer those resources and stay competitive.

Jun 01, 2025
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Article
Growing the Community

What Innovative Advantage Does Cloud Lending Give Community Banks?

Community banks are using cloud technology to improve efficiency and enhance customer convenience. See how cloud lending is transforming operations for banks and borrowers alike.

Jun 01, 2025
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Article
Payments

Community Banks Propel Multi-Family Home Growth

During a housing shortage, community banks are using their agility, relationships and market insight to support apartment developments when larger lenders fall short.

Jun 01, 2025
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Article
Lending

Michael Benedict: The Resilience of Agency MBS in a Shifting Financial Landscape

Agency mortgage-backed securities rise above the rest in this relative value update.

May 01, 2025
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Article
Growing the Community

CFG Bank Uplifts Baltimore's Resilience Following Local Tragedy

From donations to innovative money market accounts, CFG Bank is supporting Baltimore as it rebuilds and recovers from the 2024 Key Bridge collapse.

May 01, 2025
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Article

What Every Community Bank Needs to Fight Fraud

When it comes to fraud, everything old is new again—and then some.

May 01, 2025
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Article
Compliance

Rebeca Romero Rainey: Coming Together to Address Fraud

When it comes to fraud, it takes a village. That may be in part because fraudsters continue to get more sophisticated, and fraud’s effect on banking is skyrocketing.

May 01, 2025
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Article

What's Attracting Small Businesses to Small-Dollar SBA Loans?

Lenders are seeing an increase in small-dollar loans as demand from small business customers surges due to new SBA 7(a) program reforms and higher interest rates.

May 01, 2025
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Article
Lending

Powering Potential: ICBA Welcomes Peter Nelson

In February 2025, ICBA welcomed Peter Nelson as senior EVP of member engagement. As a long-time community banker, Nelson brings with him a history of robust involvement with ICBA.

May 01, 2025
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Article

Rebeca Romero Rainey: Your Advocacy Impact

Sometimes in life, we’re fortunate enough to see our labor yield results, and that’s precisely what’s been happening with our advocacy efforts.

Apr 01, 2025
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Article

Workplace Culture: A Make or Break for Community Bank Employees?

Culture keeps a workplace and its employees running—whether they know it or not. From values and practices to the way colleagues interact, culture drives a community bank from the inside out.

May 01, 2025
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Article

Strengthening Work Relations Through Bank Employee Surveys

Are your employees happy? Staff surveys are a great way to find out. The key, say community bankers and experts, is following up on what you hear.

Apr 01, 2025
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Article

Fighting Fraud Under the USA PATRIOT Act Section 314(b)

Information sharing, permitted under the USA PATRIOT Act Section 314(b), presents opportunities for banks to work together and combat suspicious bank activity.

Apr 01, 2025
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Article
Compliance

Bank of Zachary: Building Financial Foundations

The Bank of Zachary is equipping high school students with real-world banking skills to shape a financially literate future.

Apr 01, 2025
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Article

What Makes Customers Trust Community Banks?

Trustworthiness is integral to the success of a bank. And for community banks, it’s more than table stakes—it’s your competitive edge.

Apr 01, 2025
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Article

Oxford Bank Celebrates 140 Years of Community Support

Oxford Bank in Oxford, Mich., celebrated its 140th anniversary by building relationships, investing in the community and exercising purposeful giving.

Mar 01, 2025
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Article

Michael Benedict: Community Bank Growth in a New Rate Environment

A steeper yield curve brings growth strategies back into the fold.

Mar 01, 2025
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Article
Growing the Community

Optimize Your Community Bank's Treasury Management Offerings

These four community banks compared the costs and use cases for adding treasury management to their services and streamlining them. Now, they’re seeing the benefits.

Mar 01, 2025
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Article
Growing the Community

Rebeca Romero Rainey: Amplifying the Community Bank Difference

Our 2025 Community Bank CEO Outlook survey revealed that 77% of bank executives believe their greatest opportunity this year will be differentiating their community bank from other financial firms.

Mar 01, 2025
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Article

40 Under 40: 2025's Community Bank Leaders

Our seventh annual 40 Under 40 community bank leaders awards shine a light on inspiring people who take bettering their workplaces to the next level.

Jun 01, 2025
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Article

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