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Charles Potts: Putting the "Person" in Personalized Banking
Today, personalization reigns supreme. According to Deloitte, about half of Gen Zers and millennials find personalized experiences important in their banking and business relationships.
Incoming 2025/26 ICBA Chairman Jack E. Hopkins Will Bring Small-Town Sensibility to Washington
Jack E. Hopkins, president and CEO of CorTrust Bank in Sioux Falls, S.D., has been a strong voice for community banking for years.
Lindsay LaNore: How to Bridge Gaps With Fellow Employees
In a diverse world, one of the greatest skills a leader can have is the ability to talk to people with different perspectives.
How Marketing Can Win Over the C-Suite
Getting buy-in from the C-suite is essential in all facets of the bank, including marketing. Here are tips for how to get executives and the marketing team working toward the same goals.
Kari Mitchum: The Fedwire Transitions to ISO 20022
What community banks need to know about the Fedwire ISO 20022 switch.
Out of Office: Richard Thiessens
The EVP and chief technology officer at $746 million-asset FinWise Bank in Murray, Utah, makes his own wine, cider and mead.
Renovation Lending: The Solution to a Tough Mortgage Market?
With many prospective and first-time homebuyers buying fixer-uppers, community banks can tap into a new market to supplement their mortgage and construction portfolios.
Tips for Winning the Retail Banking Game
Technology continues to evolve, and community banks must do the same. To cater to and better support young, tech-savvy customers, these local banks are partnering with fintechs to revamp their...
Why Your Community Bank Needs a Disaster Recovery Plan
Community banks like Countybank face and overcome challenges every day, but what about the events banks don’t expect?
Powering Potential: Marketing Made Easier for Your Community Bank
The ICBA Marketing Resource Center delivers dynamic, evolving resources that can help you save time, elevate your messaging and win over current and prospective customers.
How Community Banks Are Fighting AI-Powered Elder Fraud
Generative AI has made scamming vulnerable people alarmingly simple. Banks must raise awareness among their senior customers of the dangers and help build financial security.
Streamline Your Bank’s Appraisal and Vendor Management with ValuTrac
Tired of juggling spreadsheets, emails, and phone calls to manage appraisals and vendors? ValuTrac offers a unified workspace that transforms how banks manage their appraisal and valuation processes.
IT MSP, Integris, Reveals Top IT Trends for the Second Year in New Report, “Understanding US Banks’ Annual IT Spend in 2025”
Discover where banks stand on technology in 2025! Our survey of 1,000+ bank executives reveals IT’s growing role, key infrastructure needs, cybersecurity concerns, and economic impacts.
Loan Pricing strategies: Don’t let your bank become a Castaway.
With rapidly changing market conditions, your bank could easily find itself isolated like Tom Hanks in Castaway, on a desert island alone.
Rebeca Romero Rainey: Marching to the Beat of Community Banking
There’s a rhythm to community banking, a steadiness amid a sea of change that keeps us centered and focused on the customers and communities we serve.
Jacob Eisen: The Difference Between Direct and Agent Bank Credit Card Programs
Credit cards remain the most widely used credit product in the U.S., and the Federal Reserve’s latest payments study points to a continued climb in the number of card transactions, their overall...
Preparing and Nurturing Future Bank Leaders
How can community banks foster future leaders and make sure they’re prepared to take on a managerial role? It takes a healthy dose of attention, understanding and room for trial and error.
Kick Lending Up a Notch With Digital Solutions
Increased efficiency and fewer errors are just two of the benefits of digitalizing your loan production process.
Lucas White: Tackling Fraud With Technology and Education
Community bankers consistently rank cybersecurity and fraud among our highest internal risks, and those risks are growing.
United Community Bank Helps Veterans Take Flight
On Oct. 4, United Community Bank in Perham, Minn., hosted a Tailgate for Troops event in the nearby city of Frazee to raise money for the Veterans Honor Flight of ND/MN.