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Lindsay LaNore: Practical Tips for Knowledge Transfer
When community bankers with decades of experience retire, they take with them a precious commodity: their knowledge. But it doesn’t have to be that way.
Customers Bank's Dynamic AI Strategy
In response to the growing prominence of artificial intelligence in everyday bank operations, Customers Bank has embraced generative AI and developed an internal training program.
The Importance of Change Management at Community Banks
As new technology and solutions ebb and flow, community bankers have to manage the change that comes with them. While change can be hard, offering a hand and lending an ear can ease the transition.
Lindsay LaNore: Make Space for Creativity
Out of all the qualities that make a great leader, it could be argued that creativity ranks highest.