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Charles Potts: Putting the "Person" in Personalized Banking
Today, personalization reigns supreme. According to Deloitte, about half of Gen Zers and millennials find personalized experiences important in their banking and business relationships.
Incoming 2025/26 ICBA Chairman Jack E. Hopkins Will Bring Small-Town Sensibility to Washington
Jack E. Hopkins, president and CEO of CorTrust Bank in Sioux Falls, S.D., has been a strong voice for community banking for years.
Lindsay LaNore: How to Bridge Gaps With Fellow Employees
In a diverse world, one of the greatest skills a leader can have is the ability to talk to people with different perspectives.
How Marketing Can Win Over the C-Suite
Getting buy-in from the C-suite is essential in all facets of the bank, including marketing. Here are tips for how to get executives and the marketing team working toward the same goals.