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Customers Bank's Dynamic AI Strategy
In response to the growing prominence of artificial intelligence in everyday bank operations, Customers Bank has embraced generative AI and developed an internal training program.
The Importance of Change Management at Community Banks
As new technology and solutions ebb and flow, community bankers have to manage the change that comes with them. While change can be hard, offering a hand and lending an ear can ease the transition.
Lucas White: Showing Pride In Independence
Throughout his banking career, my dad had a standard saying that became a regular refrain: “If you need a quick answer, it’s no.”
Kianga Lee and Michael Emancipator: MDI and CDFI Designations Elevate Community Banks' Influence
A Treasury Department report shows the positive effect minority depository institutions and community development financial institutions have on their served markets.