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Robert Fisher: The journey ahead
From new competition and new technology to new regulation, we have adapted and continued to offer the relationship-centric experience that our communities, customers and missions depend on.
Community banks are thriving in Texas
With the record growth of San Antonio, Houston and Austin, southern Texas is becoming a hub for business. Here’s how four community banks are thriving in this environment.
Rebeca Romero Rainey: Stronger together
It’s hard to put my finger on exactly what makes ICBA LIVE so special, but I believe it is in a shared sense of purpose that arises whenever community bankers convene.
FNB Community Bank is conquering TikTok
FNB Community Bank’s investment in social media has paid off. Marketing manager and assistant vice president Julie Waddle has excelled at making fun, informative videos that engage the bank’s...
Rebeca Romero Rainey: The spirit of innovation
A spirit of innovation and can-do attitude will serve you well this year, helping you remain ahead of the curve and address issues that arise.
Out of Office: Chrissy Neff
Chrissy Neff, a digital systems administrator at $1 billion-asset Bank of Clarke County in Berryville, Va., adopted her first pet goat in 2018 and has since expanded her farm family to three...
Robert Fisher: The nimbleness of community bankers
Let’s rediscover what it means to be community bankers. Let’s exercise our nimble natures to exceed customer expectations. Because as community bankers, it’s what we do.
2021’s Best Community Banks to Work For
This year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as...
Beneficial State Bank’s financial activism
The idea that community banking can be a force for positive change is at the heart of Beneficial State Bank, which engages its customers through financial activism.
Why community banks form charitable foundations
Supporting local causes and charities is a core differentiator of community banks. To that end, some community banks have elected to form foundations to be lasting stewards of their charitable...
Walden Mutual aims to serve New England’s food community
As the first mutual bank to open in decades, Walden Mutual Bank is gearing up to support New England’s farmers, food service industry and sustainable food community.
Out of Office: Orvin Kimbrough
The chairman and CEO of $2.3 billion-asset Midwest BankCentre in St. Louis has been teaching students valuable leadership skills for more than a decade as a Washington University adjunct professor.
Brattleboro Savings & Loan is a force for good
Brattleboro Savings & Loan is the ninth bank in the country to become an official B Corporation, a designation that certifies the community bank’s commitment to its community, the environment and...
ICBA’s 2021 National Community Bank Service Award winners
ICBA’s National Community Bank Service Award winners for 2021 demonstrate that when their local areas need support, community banks are there with innovative, compassionate and thoughtful responses.
Rebeca Romero Rainey: Starting a new chapter
As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts.
Out of Office: Kyle DeCicco
The executive vice president and senior loan officer at $740 million-asset Sanibel Captiva Community Bank in Sanibel, Fla., competes in Ironman triathlons, tests of endurance that involve swimming...
Sunflower Bank is making change for schools
For two decades, Sunflower Bank has empowered customers to raise money for schools in their community. These efforts have generated more than $1.4 million for schools and started financial...
Why community banks are banking on artists
Boosting the arts is a natural extension of the commitment many community banks make to their communities. Here’s how several community banks are engaging art and artists in their own ways.
Tenacity drives Stearns Bank
The community bank in St. Cloud, Minn., has cultivated a culture that combines creativity and hard work. The result is an award-winning workplace that fosters growth for both employees and the bank.
Charles Potts: A culture of innovation
Innovation is a high priority for many community bank leaders, so it’s critical that we have a foundational definition of innovation.
ICBA’s best-performing community banks of 2020
Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the...
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
How 4 community banks came through for customers
The past year has put community banks’ local missions to the test, and they came through with flying colors. In the spirit of Community Banking Month, here are stories from several community banks...
Out of Office: Dave Wise
The senior vice president for business banking at $406 million-asset TS Bank in Council Bluffs, Iowa, picked up gravel riding, or biking on rural gravel roads and trails, during the pandemic to...
The de novo bringing craft banking to Atlanta
Craft Bank, Atlanta’s first de novo bank in more than a decade, was about to open—and then the pandemic arrived. Now open, it promises to give potential customers the ability to craft their...
Passing banking to the next generation
For three decades, Cape Ann Savings Bank has operated a unique program where a branch operates within a local high school. It’s been a vehicle for multiple generations of students to learn banking...
Why we need Black-owned banks
Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. How can the industry advocate for change to help these banks—and...
Community First Bank’s PPP partnership
With little time to spare, Community First Bank prepared itself for a wave of Paycheck Protection Program applications by quickly implementing technology through a new fintech partner. Now, it’s...
Lindsay LaNore: Boost your connections
Connection is about creating relationships and having respectful and authentic conversations that go beyond the surface. Creating meaningful connection starts with being friendly and genuine,...
Holding true in tough times
When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of...
Uwharrie Bank and the power of connection
Realizing that many residents of the greater Charlotte, N.C., area face barriers to housing and financial prosperity, Uwharrie Bank is connecting with local organizations in a mission to uplift...
How Systematic Savings Bank turned around
When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture...
Out of Office: Dan Carey
Dan Carey, president and CEO of $239 million-asset VISIONBank in Fargo, N.D., has always had dogs in his life. He takes special care in training his two black Labradors, Piper and Scout, who play a...
How Fidelity Bank boosts nonprofits
Beyond standing by its community for more than a century, Fidelity Bank supports nearby nonprofits through financial support, volunteering and specialized banking products.
3 banks investing in communities under the CRA
Many community banks invest in low- and moderate-income neighborhoods to make lasting impacts while also getting Community Reinvestment Act, or CRA, credit. Here’s how three community banks are...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
40 Under 40: 2020’s Emerging Community Bank Leaders
Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.
ICBA’s best-performing community banks
Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...
How to get and keep new customers
Customers have more choices than ever about where and how to do their banking. Community banks must find the right ways to engage them if they want to win and retain their loyalty. Here are the...
Why these banks are supporting women entrepreneurs
In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...