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How community banks are reaching the unbanked
Millions of Americans don’t have bank accounts. Their reasons are their own; some lack financial literacy, and others’ trust in the banking system has been eroded. But many community banks are...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
Why succession planning is key to bank independence
Independence is at the heart of many community banks’ ethos, but how do community bankers embed this core value into their strategic planning? Here are three critical strategies that use succession...
40 Under 40: 2020’s Emerging Community Bank Leaders
Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.
ICBA’s best-performing community banks
Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...
Why these banks are supporting women entrepreneurs
In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...
The juicy story behind First Citrus Bank
Established 21 years ago, First Citrus Bank’s strategic planning is now bearing fruit. At the core of the Tampa, Fla., community bank is a set of fundamental values that define how its associates...
Meet the winners of ICBA’s 2019 National Community Bank Service Awards
Whether they’re helping their community recover from devastating forest fires, or investing in first responders, ICBA’s 2019 National Community Bank Service Award winners are rolling up their...
How to build the board your bank needs
Board succession planning is important for all banks, but getting the right board members is crucial—and complicated—for larger banks. Here’s how several community banks approached the...
40 Under 40: 2019’s Emerging Community Bank Leaders
Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still...
Why banks are becoming B Corps
With a commitment to better business practices, B Corps, designated by the non-profit B Lab, are a growing force that count many financial institutions and household brands as members. Could being...
Community Bank CFO Outlook 2019: What are your peers forecasting?
Independent Banker’s Community Bank CFO Outlook survey asked community bank C how they plan to tackle financial challenges, from complying with high-profile accounting standards to utilizing...
Community Spirit: Dennis Frandsen
After a lengthy entrepreneurial career, Dennis Frandsen of Frandsen Bank & Trust is giving back by helping Minnesota students pay their tuition.
Community Bank CEO Outlook 2019: What’s on your peers’ to-do list?
Independent Banker’s inaugural Community Bank CEO Outlook survey asked community bank CEOs how they plan to meet their challenges this year. Read on for a glimpse of their to-do lists for 2019,...
Meet the winners of ICBA’s 2018 National Community Bank Service Awards
Whether they are overhauling local education, main streets or even their own reputation, ICBA’s 2018 National Community Service Award winners were unafraid to dig deep—figuratively and...
Inside the new style of leadership
Successful community bank leaders inspire from the top while putting the team first. Here’s how.
2017 ICBA National Community Bank Service Award Honorees
In extraordinary circumstances, this year’s National Community Bank Service Award honorees have gone the extra mile for their communities.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
Powering Potential: Unlock Your Leadership Potential With ICBA Resources
ICBA offers a comprehensive suite of resources designed to equip professionals with the tools and knowledge to thrive in our industry.
Out of Office: Evelyn Franco
The chief operating officer at $970 million-asset Frontier Bank of Texas in Elgin, Texas, is determined to hike and canyoneer through all 63 U.S. national parks alongside her sister.
First American Bank Draws a Chalk Path of Kindness
First American Bank in Artesia, New Mexico, embraced the spirit of Random Acts of Kindness Month in February.
Jack E. Hopkins: Turning Vendors Into Partners With ICBA
When faced with a crisis, community banks step up.
Jacob Eisen: Make Payments a Strategic Budget Priority
Payments have transformed into a strategic opportunity. They no longer simply perform a routine function. Instead, they offer revenue potential, enhanced customer experiences and more.
Jack E. Hopkins: Riding the Pendulum of Regulatory Compliance
Over the past decade, community banks have experienced our fair share of pendulum swings when it comes to regulation.
Out of Office: Skyler Kanipe
The project manager at $1.4 billion-asset Community Financial Services Bank (CFSB) in Benton, Kentucky, is always on the lookout for her next vintage find.
What Benefits Does Gen Z Value Most?
Gen Z and community banks are both purpose-driven, so attracting the youngest employees largely depends on which benefits companies offer. Here’s how some community banks are doing it.
Katahdin Trust Company Shoots and Scores for Youth Athletes
In March, $1 billion-asset Katahdin Trust Company (KTC) in Houlton, Maine, teamed up with Big Time Hoops to host its All Star Weekend.
Powering Potential: Inside the ThinkTECH Accelerator
ICBA’s ThinkTECH Accelerator readies participating companies that have early-stage solutions and helps them tailor their products for community banks.
Lindsay LaNore: How to Play Well Without the Ball
There’s a rule that applies on the basketball court that can also be applied in the workplace. It’s called the 95% rule, and this is how it works.
ICBA’s 2021/22 executive committee: Close the distance (part 2)
These online-exclusive interviews with the 2021/22 ICBA executive members gets their thoughts on their goals, on innovation at their banks, and on effective advocacy.
American Heritage Bank Offers Financial Donations, No Questions Asked
American Heritage Bank’s Community Chest program brings the community together to support those in need, one donation at a time.
How to Encourage Innovation Beyond the C-Suite
Thinking outside the box isn’t only a job for the C-suite. Employees at all levels can—and should—contribute to innovation at their community banks. Here are some ideas from your peers about how to...
It's a Wonderful (Community Banking) Life
While I may be biased, I believe that being a community banker is the best profession there is.
Inviting Questions to Spark Better Conversations
We all know how powerful curiosity can be. Every great leader knows that inviting feedback and questions from their team can be a highly collaborative and productive process.
Best Community Banks to Work For 2024
In a tight labor market, current and prospective employees are drawn to good pay, attractive benefits and, importantly, a sense of purpose.
First National Bank Colorado Fights Hunger in Its Community
Last August, team members from First National Bank Colorado in Las Animas, Colorado, got to work at the Care and Share Food Bank for Southern Colorado.
Do You Want to Be Featured in Out of Office?
Over the years, we’ve shined a spotlight on community bankers with hobbies ranging from skydiving and vintage shopping to winemaking and showing livestock. Now, we’re on the hunt for more...
2025 National Community Bank Service Awards
Gulf Coast Bank and Legends Bank run thoughtful and strategic programs that support their neighbors. That’s why they’ve been named the winners of the 2025 National Community Bank Service Awards.
Patriots Bank Goes Pink to Fight Breast Cancer
Patriots Bank launched a special debit card to generate emotional and financial support for breast cancer patients, and it has generated over $20,000 so far.