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Fraudsters’ latest target? UI benefits
Criminals have stolen more than half a billion dollars by taking advantage of the surge in unemployment claims during the pandemic. Luckily, most of this money has been recovered. Here’s what you...
Safe deposit boxes can have benefits beyond revenue
Safe deposit boxes aren’t big revenue drivers at most community banks, but for some customers, they can be an important service. They provide peace of mind when breaches and hacks have eroded trust...
Why diversity and inclusion matters to regulators
This year, many businesses have prioritized diversity and inclusion. But what are regulatory agencies doing to track and enforce diversity and inclusion (D&I) in the financial industry?
7 best practices to help avoid audit missteps
An audit tells a community bank whether it’s adhering to regulations and objectives. However, a lack of preparation and poor scoping techniques, among other factors, can lead to wasted time. Here’s...
What you can do now to prepare for CECL
Community banks won’t have to implement current expected credit losses, or CECL, standards until 2023, but it’s never too early to start getting ready. Here’s what industry experts say you should...
How branch security is catching up with branch design
As the design of the branch has advanced, so, too, have the measures that community banks use to keep their branches secure.
How your bank can fight first-party fraud
First-party fraud puts banks in the tough position of deciding which account applicants are synthetic and which are real. But experts agree that there are ways to can use technology and...
Preventing and detecting mortgage fraud
Many compliance functions are needed to detect mortgage fraud, from FACTA and FCRA to the SAFE Act. Here’s a look at the requirements.
How your bank should handle consumer complaints
It’s important for community banks to understand and respond to customer complaints. But what should a complaint program include, and how might complaint data be an opportunity to improve your...
How your bank can stay compliant on social media
It’s common for community banks to have a presence on one, two or up to half a dozen social media platforms to engage with customers. But what does being an active social media user mean for...
Protect your bank from remote deposit capture risks
Despite the advancements of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should...
Five steps to building an effective deposit strategy plan
SPONSORED | Building an effective deposit strategy plan is an integral tool to acquiring new, and retaining existing, deposits. Here are the five steps for designing, organizing and implementing a...
Ways to avoid flood insurance compliance violations
Avoiding flood insurance-related violations requires understanding loans, notifying customers and/or assessing insurance coverage requirements.
Site visits still matter. Here’s why
Site visits are the key to protecting your community bank’s commercial and industrial portfolio. Here’s why.
Focus: The Right to Financial Privacy Act
What community bankers need to know about protecting and disclosing customers’ financial records.
Best practices for fighting counterfeit bills
Cash may no longer be king in the U.S., but millions of dollars in counterfeit bills make their way into the system each year. Fortunately, there are some simple ways community banks can stop...
Internal audit: in-house or third-party?
An internal audit reveals opportunities for improvement across the board, making your community bank safer and more efficient. Take a look at the pros and cons of conducting an internal audit...
Qualitative ALLL
Considering qualitative factors in calculating loan-loss allowances
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
Scott Anchin: How to Prevent Wire Fraud
With electronic payments increasingly the norm, wire fraud is becoming more common and varied in format.
How One Bank Tackled Online Gambling Friendly Fraud
A fraud case at Williamstown Bank sheds light on how community banks can combat rising online gaming “friendly fraud” claims and navigate Regulation E compliance hurdles.
4 Regulatory Challenges Community Banks Face Today
The regulatory environment for banks feels like it’s being turned upside down, but the fundamentals of compliance and risk management remain the same.
Still Processing Checks Like It’s 1995? Fraudsters Are Counting on It
Outdated check processing systems expose community banks to rising fraud and compliance risks.
Free IT Assessment for Banks—Limited-Time Offer
Banks: Get a free, expert-led IT assessment covering firewalls, MFA, email security, and more. Reduce risk, boost compliance, and plan for growth. Offer ends December 31, 2025. See if you qualify...
Fraud Moves Fast. Are You Keeping Up?
Fraud flows across entire financial ecosystems. Without a unified approach, you risk operating with the same limited visibility that fraudsters exploit.
Fighting Fraud with Tech and Training
Community banks have to take a heavy hand when it comes to fraud. Amid both high-tech and check fraud, these banks are encouraging a watchful eye through technology and education.
The New Era of Risk: Why GRC Is a Strategic Imperative
As governance, risk, and compliance (GRC) challenges evolve, you must adapt. Discover how emerging GRC trends are shaping the future – and how Jack Henry™ can help your stay compliant,...
Outdated Positive Pay Leaves Banks Exposed
Over 90% of banks report rising fraud attacks, yet most remain dissatisfied with Positive Pay adoption—while fintechs win business customers with modern tools. Here’s how community banks can...
Scott Anchin: Keeping Up with Instant Payments Fraud
With instant payments becoming more mainstream, there are more opportunities for fraud.
Jacob Eisen: Playing Offense in Today's Fraud Environment
They say the best defense is a good offense, and with payments fraud, nothing rings truer. A proactive fraud strategy is a necessity.
Let's define 'unfair, deceptive or absuive'
More than its predecessors, the Unfair, Deceptive, or Abusive Acts or Practices can be a murky regulation for compliance officers. How well do you know the ins and outs of UDAAP?
2025's Seismic Regulatory Shifts
Thanks to advocacy work from community bankers and ICBA, fairer regulatory compliance standards are on the horizon.
How We Fought Fraud in 2025
Fraud and scams thrive not through any single vulnerability but through intricate webs connecting criminals, technology platforms, financial institutions and, unfortunately, victims.
Free IT Assessment for Banks—Limited-Time Offer
Free IT Assessment for Banks—Limited-Time Offer SPONSORED | Banks: Get a free, expert-led IT assessment covering firewalls, MFA, email security, and more. Reduce risk, boost compliance, and plan...
Defend Your Bank from Card Fraud Loss
Defend Your Bank from Card Fraud Loss SPONSORED | How are you protecting your bank and customers this holiday season? Keep your holiday cheer this season—sign up for the ICBA Payments Fraud Loss...
What Banks Need to Know About the CFPB's Open Banking Rule
ICBA’s advocacy efforts have affected the outcome of the Consumer Financial Protection Bureau’s open banking rule. Learn about these changes and understand which guidelines apply to your bank.
The Year in Compliance: 6 Notable Updates for Community Banks
New guidance and proposed rules from regulatory agencies in 2024 have kept community banks on the alert for forthcoming changes to compliance processes.
Could Freelancers Solve Your Bank's Staffing Problems?
During staff shortages, leaves and short-term projects, freelancers can fulfill the needs of your community bank in a variety of areas and concentrations.
Navigating Compliance in Cannabis Banking
With potential regulatory guidance for cannabis banking on the horizon, these community banks are positioning themselves strongly and safely within this growing industry.
Keeping in Line With Equal Lending Practices
Regulators continue to crack down on unfair lending practices and redlining.