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Charles Potts: The Process of Bringing Innovation to You
Technology has become an integral part of success in banking.
Jacob Eisen: A Can't-Miss Business Card Opportunity
Thirty-four percent of small businesses in the U.S. are not comfortable with their cash flow in today’s economy, according to the U.S. Chamber of Commerce Small Business Index for Q1 2025.
Maximizing Profitability with Today's Point-of-Sale Tech
The goal of community banks in a digital age: Be top of wallet. Learn how to take advantage of growing POS innovations like digital wallets.
Charles Potts: Turning Strategy Into Success With the Right Tech
In the current economic environment, your bank’s strategy is worth its weight in gold.
Unlocking Strategic Advantages with ECM Technology
Selecting the right ECM solution for your financial institution can unlock strategic advantages.
Jacob Eisen: Changing for the Better
Winston Churchill famously said, “To improve is to change, so to be perfect is to have changed often.”
What Role Will Your Core Play in Open Banking?
The CFPB’s open banking rule opens financial data to authorized third parties. Will your core processor be ready if it takes effect?
5 Ways Community Banks Can Take Advantage of FedNow
FedNow has solidified its place in the banking industry, and now’s the time for community banks to get in on the action. Learn how your bank can ease the instant payments system into its operations.
Proven Practices For Back-Office Efficiency
Shrinking net interest margins, rising costs, and manual processes challenge community banks to maintain efficiency and profitability in a competitive market.
IT MSP, Integris, Reveals Top IT Trends for the Second Year in New Report, “Understanding US Banks’ Annual IT Spend in 2025”
Discover where banks stand on technology in 2025! Our survey of 1,000+ bank executives reveals IT’s growing role, key infrastructure needs, cybersecurity concerns, and economic impacts.
Loan Pricing strategies: Don’t let your bank become a Castaway.
With rapidly changing market conditions, your bank could easily find itself isolated like Tom Hanks in Castaway, on a desert island alone.
Jacob Eisen: The Difference Between Direct and Agent Bank Credit Card Programs
Credit cards remain the most widely used credit product in the U.S., and the Federal Reserve’s latest payments study points to a continued climb in the number of card transactions, their overall...
Kick Lending Up a Notch With Digital Solutions
Increased efficiency and fewer errors are just two of the benefits of digitalizing your loan production process.
Future-Proofing Community Banks: Upgrading Check Processing to Enhance Security, Efficiency, and Remain Competitive
Checks remain vital, requiring banks to consolidate systems for better efficiency and fraud mitigation. Modern solutions enhance security, streamline processing, and provide real-time fraud detection.
7 Lessons Learned by FedNow® Service Participants
Financial institutions live on the FedNow Service have shared valuable lessons they learned along their instant payment journeys.
Powering Potential: Rethinking Your Payments Strategy With ICBA Payments
ICBA Payments hasn’t just rebranded. It has begun a multiyear phased investment strategy to modernize its technology and service offerings, which are designed to elevate your bank’s payments strategy.
Lance Noggle: It's Time to Bolster Cybersecurity Measures—Now and Forever
As the costs of data breaches continue to rise, it’s essential for community banks to access and use available federal cybersecurity tools for combating fraudsters and bad actors.
The Hidden Risks of Legacy Technology: A Community Banker’s Guide
IBT Apps’ newest ebook is available now! Explore the critical risks of legacy systems and learn about a modern solution that helps future-proof your bank.
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
Time’s Up for Excel & Managing Credit Risk
The problem is the overuse of Excel leads many community banks to embrace terrible tradeoffs – especially in commercial lending. It’s time to ditch your spreadsheets.
Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
Charles Potts: How Fintech Relationships Can Lessen Compliance Burdens
Compliance consistently ranks as one of the highest business expenses for community banks, and that cost is expected to climb.
Is Your Community Bank Ahead of the Pack on Instant Payments?
Whether it’s through RTP or FedNow, many community banks are still exploring how instant payments rails can fulfill the needs of and benefit their customers.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
Charles Potts: 4 Natural Advantages of Solution Provider Partnerships
I have been evangelizing for a while about the importance of strategic partnerships, and now, we’ve come to a place where these very relationships are bolstering community banks’ businesses.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: How Community Bankers Are Leading the Financial Evolution
One of my favorite reads is the story of Ted Turner’s rise. I’m struck by how it points to exactly the path community bankers are taking to drive the future of financial services.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
Balancing Innovation & Cost Control: A Community Banker’s Guide
Shopping for new technology can often feel like a lose-lose situation. With this guide, you’ll learn how to innovate smarter and spend wiser. A high-level, must-read for bank executives,...
The New Era of Risk: Why GRC Is a Strategic Imperative
As governance, risk, and compliance (GRC) challenges evolve, you must adapt. Discover how emerging GRC trends are shaping the future – and how Jack Henry™ can help your stay compliant,...
Strengthening Franchise Value: Community Banks’ Growing Use of Reciprocal Deposits
In an environment where deposit competition is intensifying and customer concerns about deposit safety remain top of mind, reciprocal deposits have emerged as a vital tool for community banks.
Charles Potts: Convening With the Spirit of More
Thomas Edison once said, “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” The message resonates, but the standout word for me is “more.”
Navigating the Payments Solutions Maze
From BNPL and CHUCK to FedNow and embedded fintech platforms, there seems to be a limitless number of payments options. Here’s an all-in-one guide for community bank payment options.
Charles Potts: The Innovation Journey Moves into 2024
For me, the close of the year signals a time for reflection, for taking stock of our accomplishments and formulating a plan to embrace the opportunities and challenges that lie ahead.
How to Successfully Negotiate a Fintech Partnership
Partnering with one or more fintechs can help community banks keep up with the pace of technological development. Community bankers and other experts give us their tips for finding the right fit.
Charles Potts: The Great Digital Strategy Reset
Digital first. How many times have community banks heard that over the past few years? It’s been repetitive in ongoing banking evolution, and with it comes increasing pressure on the technology stack.
How to Boost Your Bank's Digital Payment Security
Now more than ever, cybercrime is a top priority for banking leaders. We spoke to experts on how community banks can prevent bad actors from infiltrating their systems.
How to Talk to Customers About Crypto
Most of your customers might not be investing in crypto, but their money is at risk if they do. That’s why community banks should stay current on cryptocurrency developments and be prepared to...
Member Benefits: Breaking Down Best Cybersecurity Practices
Bad actors continually find ways to commit cybercrimes. By using the ICBA Cyber Security Toolkit, community banks can make sure they’re prepared for cyber incidents.
Is Cybersecurity Insurance Worth the Higher Premiums?
Cybersecurity should be a foundational element of any community bank, but do you really need to be insured for it, especially as premiums rise? We spoke to experts to learn more about cyber insurance.