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How fraudsters target different generations
Financial fraud and cyber attacks aren’t a one-age-fits-all scenario. By identifying the banking and spending habits of different generations, scammers tailor how they reach their targets. We look...
Imaginative innovation in the banking loyalty space with Zogo Finance
SPONSORED | Powered by gamification, encouragement, and, of course, the latest technology, Zogo’s Mobile Banking Loyalty Integration is the ideal solution to bolstering your bank’s customer...
Data privacy: How to keep customer data safe
Shielding sensitive customer information remains an industry challenge. But as the prevalence of security breaches grows, so do opportunities for community banks to position themselves as guardians...
Improve your community bank’s core with APIs
Application programming interfaces enable community banks to improve elements of their core architectures without extensive and costly system overhauls. Banks and core processing providers are now...
How Do Banks Mitigate the Risk of Data Breaches?
SPONSORED—Cybercriminals target your employees daily, coercing them to expose credentials and protected data. Discover the current cybersecurity challenges and solutions banks are facing.
Does your bank need cyber insurance?
As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack.
Charles Potts: Fighting cybercrime one innovation at a time
Community banks are at a critical juncture when it comes to cybersecurity. ICBA has extensive knowledge, expertise and education you can tap into to help you chart the path ahead.
How to Protect Banks from Cyber Threats and Ransomware Attacks
SPONSORED | During this Dialogue on Demand session, we will explore advanced cyber threats and the critical technologies and services you need to protect your bank.
Why Today’s Innovation Is Tomorrow’s Normal—With Tim Shangle, AVP, Innovation and Data Analytics, ChoiceOne Bank
“Innovation isn’t magic,” says Tim Shangle, ChoiceOne Bank’s associate vice president of innovation and data analytics. “You don’t need a wizard to make your bank innovative.”
Commercial Cards: An Opportunity Too Big to Miss
SPONSORED—With a new operating model in play, financial institutions are in a great position to shift check spend to commercial card spend. Read Visa’s article to understand the commercial...
Can staying vigilant prevent fraud?
By staying vigilant to consumer guidelines and establishing their own security safeguards, community banks can stay ahead of today's ever-evolving threat of fraudulent activity and erroneous...
The Digital Transformation Journey Begins with the “People Factor”—with Kathy Strasser, Executive Vice President and Chief Operating Officer of IncredibleBank
A timely conversation about recruiting and retaining top bank talent in today’s competitive job market with Kim Kirk, COO of Queensborough National Bank & Trust Company and Tommy Marshall,...
How gamification can be a boon for community banks
Community banks are getting into gamification—and it’s been better for business. Introducing gaming elements into apps and company training tools can result in cost savings, increased...
How community banks can address cybercrime
Fraud and cyber attacks are on the rise, and at great expense to the industry. Community banks have a choice about addressing the problem: Remain vulnerable or be vigilant. Here are some ideas for...
Why Banks Should Focus on Board Security
SPONSORED | As more bank board executives, directors, and administrators adopt digital board management processes, cybersecurity risks from half-baked digital adoption make them more vulnerable to...
Threat Hunting for Banks: What are the Benefits?
SPONSORED—Threat intelligence is an essential component of every bank’s cybersecurity strategy. Community banks are targets for cybercriminals, which is why being proactive is critical....
Technology your remote and hybrid employees need
Remote and hybrid working was once the exception but, for some community bank employees, it’s now the norm. What technology is needed to keep remote workers productive, connected and, most of all,...
Future Security Trends to Bank On
SPONSORED—Financial institutions have a unique set of requirements for security and surveillance, beyond traditional on-premise security camera monitoring. Find out how to navigate the...
Why Cybersecurity is No Longer Just an IT Issue—with Jeff Newgard of Bank of Idaho and Kevin Piette of State Bank of Cross Plains
A timely conversation about recruiting and retaining top bank talent in today’s competitive job market with Kim Kirk, COO of Queensborough National Bank & Trust Company and Tommy Marshall,...
Charles Potts: Growing small business banking
We live in unprecedented times, filled with new challenges and opportunities for small businesses. Fortunately, community banks have greater access than ever before to advanced solutions and...
3 Cybersecurity Challenges Community Banks Should Know
SPONSORED | As the year progresses, hackers are strengthening their attack methods. This article will explore 3 cybersecurity challenges facing the industry in 2022 and why your bank should...
Demystifying and Prosper: How Community Banks Find Success in Fintech Partnerships—with Greg Ohlendorf of First Community Bank and Trust and Joe Ehrhardt of Teslar Software
We have to demystify that fintech is complicated, or fintech is difficult, or fintech is risky or scary. Fintech, to me, is opportunity,” says Greg Ohlendorf, President and CEO, First Community...
3 Steps to Review Your Core Provider’s Performance
SPONSORED | With big changes happening in fintech, you need to feel confident that your core is delivering the service and support your bank deserves. Learn why it’s important to assess your core...
A community bank-fueled payments rail
A secure, open-loop, cost-saving, customer-accessible, multiplatform P2P payments network might sound too good to be true, but community bank consortium Alloy Labs Alliance hopes to achieve just...
Charles Potts: Unlocking better customer connections
When assessing providers, keep in mind that there is no one-size-fits-all marketing solution. The beauty of innovation is that it comes in all shapes and sizes. Your marketing capabilities must fit...
Why community banks should partner with fintechs
With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation.
5 Questions: Is it Time to Refresh Your Check Processing Solutions?
SPONSORED—Deciding when it’s time to upgrade your check processing and payments infrastructure can be tricky. Your aging solutions are likely still “getting the job done,” but at what cost to...
How to respond to buy now, pay later
Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take...
Our first Innovation Conversation
Citizens Bank of Edmond evolves its innovation strategy by working with—and for—its community partners. We spoke to two of its business customers for the first article in a new series.
Charles Potts: Challenging the status quo
ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an...
New Era of Consumer Engagement by Mladen Vladic
Over the past 18 months, the marketplace has experienced huge disruptions. The world has changed, and so have consumers. In fact. 75% of consumers have changed their spending habits since early 2020.
Evaluate New Core Providers With Successful Vendor Management
SPONSORED | When selecting a new core provider, there are critical conversations that need to happen before signing a contract. Here are some discussion points for successful vendor management.
Charles Potts: 2021: A year of awakening
Community bankers’ awakening to new possibilities has made for an impactful year and will help position community banks to flourish in 2022 and beyond.
How 3 community banks are innovating with fintechs
The best fintech companies aren’t just service providers. They’re partners. Three community bank-fintech partnerships tell us how they’ve forged mutually beneficial relationships that thrive on a...
The race for faster payments is here
In just a few years, the U.S. payments space has developed game-changing faster payments technologies, and consumers are taking notice. Experts say it's time for community banks to prepare for a...
Rebeca Romero Rainey: Prepare your cyber defenses
While there’s no cyber or data security silver bullet, by bringing the theoretical into a true banking environment, we can begin to establish action plans that speak to real-world attacks.
RPA: What is it and could it boost your productivity?
While artificial intelligence has made headlines for years with a promise of automating complex tasks throughout the bank, the lesser-known robotic process automation (RPA) could help community...
Charles Potts: Know where you’re going
As you begin thinking about your goals for the year ahead, ICBA’s Preferred Service Providers directory is a great starting point to research potential vendors selected by community bankers for...
The community bank’s complete guide to building trust
Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions.
What is open banking and what does it mean for you?
Open banking is a buzzword in the banking industry, but what exactly does it mean, and how will it affect you? From application programming interfaces to fintech partnerships, it’s been applied to...