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The Overlooked Role of ECM in Compliance, Privacy, and Customer Experience

Enterprise content management (ECM) systems have traditionally been viewed as tools for organizing documents and managing retention schedules.

Jul 01, 2025
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Article
Compliance

Ways to Get the Most Out of Your AML/CFT Program

Anti-money laundering and combating the financing of terrorism programs have become a priority for regulators. Here’s how to ensure your program is up to par.

Mar 01, 2025
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Article
Compliance

What Banks Need to Know About the CFPB's Open Banking Rule

ICBA’s advocacy efforts have affected the outcome of the Consumer Financial Protection Bureau’s open banking rule. Learn about these changes and understand which guidelines apply to your bank.

Feb 05, 2025
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Article
Compliance

The Year in Compliance: 6 Notable Updates for Community Banks

New guidance and proposed rules from regulatory agencies in 2024 have kept community banks on the alert for forthcoming changes to compliance processes.

Dec 01, 2024
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Article
Compliance

How to Prepare for a Potential 1071 Implementation

While ICBA continues to challenge the 1071 rule’s legality, community banks must prepare for its potential passage.

Nov 01, 2024
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Article
Compliance

Is Your Bank Compliant With New Email Authentication Rules?

Recent updates regarding email standards will require additional oversight from community banks to ensure customers receive important email communications.

Oct 01, 2024
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Article
Compliance

Will AI Supercharge Regtech for Community Banks?

By harnessing artificial intelligence’s power, regtech has greater potential to streamline regulatory compliance and offer cost savings for community banks that use it, say experts.

Sep 27, 2024
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Article
Compliance

Navigating Compliance in Cannabis Banking

With potential regulatory guidance for cannabis banking on the horizon, these community banks are positioning themselves strongly and safely within this growing industry.

Jul 17, 2024
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Article
Compliance

Keeping in Line With Equal Lending Practices

Regulators continue to crack down on unfair lending practices and redlining.

Jul 11, 2024
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Article
Compliance Lending

Fine Tuning the Fine Print for Bank Disclosures

As regulators continue to go through financial institution messaging with a fine-tooth comb, community banks must be diligent about maintaining best compliance and regulatory practices.

Jun 21, 2024
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Article
Compliance

4 CFPB Rules to Watch for This Year

From limitations on fee practices to personal financial data rights, these proposed and final Consumer Financial Protection Bureau rules could have a significant impact on the community bank industry.

May 21, 2024
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Article
Compliance

RESPA and HMDA Violations: What to Know

In the second half of 2023, the CFPB penalized Freedom Mortgage for violating both RESPA and HMDA. Here’s what community banks need to know about complying with these acts.

Apr 26, 2024
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Article
Compliance

Update: Check Re-Presentment Guidance

Check re-presentment fees have resulted in violations of Section 5 of the FTC Act for some banks. Will updated guidance from the federal regulators make things clearer?

Mar 13, 2024
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Article
Compliance

Member Benefits: Tips for IT Outsourcing

For community banks that are considering or are already working with a third-party IT vendor, ICBA’s IT Outsourcing Toolkit has a collection of resources that address the process and considerations.

Sep 22, 2023
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Article
Compliance

Leveling Up: How Community Banks Should Navigate Asset Size Growth Thresholds

As your bank grows in asset size, it’s vital to keep up with compliance regulations to meet the standards of each new threshold. By planning ahead and preparing your staff, the process can be...

Sep 06, 2023
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Article
Compliance Growing the Community

How Technology Can Simplify Banks' Workflow

As compliance obligations mount, community bankers reveal the benefits regtech brings to their banks and offer tips for finding the right partners.

Sep 08, 2023
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Article
Compliance Payments

Tips for Better Community Bank CMS Testing

By understanding and leveraging compliance management system testing, community banks can limit potential risk.

Aug 11, 2023
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Article
Compliance

How Banks Can Approach Cannabis Compliance

For community banks that are interested in or are already working with cannabis-related businesses, understanding compliance guidelines surrounding that sector is vital. We spoke with experts on...

Jul 21, 2023
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Article
Compliance

Q&A: Computer-Security Incident Notifications

To prevent cyber incidents, new computer-security incident notification requirements were established in late 2021, changing the way community banks need to react in case of a cybersecurity event.

Jul 19, 2023
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Article
Compliance

A Risk Management Clinic for Community Bankers

Risk management is as important a function of community banking as are loans and deposits. But are there better ways of keeping on top of risks that are constantly emerging and changing? Step into...

Jul 06, 2023
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Article
Compliance Payments

Compliance Vault: The Ultimate Compliance Resource

With a vast library of Q&As, select online courses and informational documents, Compliance Vault is a valuable resource for all your regulatory compliance questions.

Jun 01, 2023
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Article
Compliance

Strengthening your compliance management program

Wells Fargo was heavily fined for mismanagement of multiple functions, demonstrating the importance of having an effective compliance management system.

May 09, 2023
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Article
Compliance

Are your community bank's BSA/AML programs up to date?

FinCEN recently reported that a bank willfully violated the Bank Secrecy Act, highlighting the importance of community banks updating their BSA/AML programs.

Apr 09, 2023
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Article
Compliance

Updates to the beneficial ownership rules

Starting in 2024, banks will be required to collect beneficial ownership information on accounts they maintain. Here’s what’s changing and what it means for community banks.

Mar 01, 2023
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Article
Compliance

Navigating new overdraft fee guidance for community banks

The CFPB recently issued new guidance on overdraft fees that was unanticipated by community banks. Learn what this means for the industry and how community banks can stay in compliance.

Feb 01, 2023
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Article
Advocacy Compliance

Compliance changes to watch in 2023

From new fee practices to peer-to-peer fraud, keep an eye on what regulatory changes could be developing in the new year.

Jan 01, 2023
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Article
Compliance

2022 regulatory compliance review

While the creation of new compliance regulations was slow this year compared with years past, some regulations were implemented as expected, and some continue to evolve.

Dec 01, 2022
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Article
Advocacy Compliance

More With Less: Managing Risks With Limited Resources

SPONSORED | With risk teams often facing resource constraints, digitizing the risk management process is a great way to improve efficiency because it improves risk managers’ ability to focus on the...

Oct 01, 2022
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Article
Compliance

Brad M. Bolton: Compliance as a focal point

Managing compliance is a role that community bankers take more seriously than any other segment of the financial services industry.

Sep 01, 2022
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Article
Compliance

How to reach customers with disabilities

Some people living with disabilities eschew banking services because they feel financially underserved or physically barred. Through sensitive customer service and ADA-compliant accessibility,...

Sep 01, 2022
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Article
Compliance

9 ways to manage credit risk

Effects of the pandemic and other factors creating unpredictability have changed how community banks approach their credit and lending operations. These experts share nine tips and credit risk best...

Jul 01, 2022
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Article
Compliance

Can staying vigilant prevent fraud?

By staying vigilant to consumer guidelines and establishing their own security safeguards, community banks can stay ahead of today's ever-evolving threat of fraudulent activity and erroneous...

Jul 01, 2022
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Article
Compliance Payments

Ensure your community bank is inclusive

For a workplace to be truly inclusive, its employees should feel accepted for who they are and valued for their unique perspectives and backgrounds. We asked community bankers and experts for their...

Jul 01, 2022
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Article
Compliance

Compliance changes coming this year

Driven by uncertainty around the pandemic, few compliance reforms were realized in 2021. This year, regulators are considering reforms centered on the Community Reinvestment Act, the Fair Housing...

Jan 01, 2022
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Article
Advocacy Compliance

6 ways to boost your social media strategy

Community banks are building relationships through an active, thoughtful presence on social media, and these platforms are an extension of the relationships that community banks foster. Experts...

Mar 01, 2021
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Article
Growing the Community

The overdraft regulations that you need to know

This past year, the Consumer Financial Protection Bureau (CFPB) fined a national bank for misinforming its accountholders about its overdraft services fees. A handful of regulations apply to banks...

Feb 01, 2021
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Article
Compliance

How community banks serve immigrants

When people move to the U.S. from other countries, they often don’t have an American credit history, identification or other typical requirements of the account-opening or loan process.

Feb 01, 2021
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Article
Compliance

How your bank should handle consumer complaints

It’s important for community banks to understand and respond to customer complaints. But what should a complaint program include, and how might complaint data be an opportunity to improve your...

Nov 01, 2019
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Article
Compliance

How your bank can stay compliant on social media

It’s common for community banks to have a presence on one, two or up to half a dozen social media platforms to engage with customers. But what does being an active social media user mean for...

Oct 01, 2019
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Article
Compliance

Protect your bank from remote deposit capture risks

Despite the advancements of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should...

Sep 01, 2019
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Article
Compliance Payments

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