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Unlocking Strategic Advantages with ECM Technology
Selecting the right ECM solution for your financial institution can unlock strategic advantages.
What Role Will Your Core Play in Open Banking?
The CFPB’s open banking rule opens financial data to authorized third parties. Will your core processor be ready if it takes effect?
Can Software Solve Your Bank's Board Management Woes?
From scheduling and information-sharing to bolstered security, board management software could smooth the bumps in the road that come with manual management processes.
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
Time’s Up for Excel & Managing Credit Risk
The problem is the overuse of Excel leads many community banks to embrace terrible tradeoffs – especially in commercial lending. It’s time to ditch your spreadsheets.
Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Up-and-Coming Bank Technology: Separating Innovation from Hype
Community bankers, fintech experts and consultants alike are keeping their finger on the pulse when it comes to the latest technology—with the goal of understanding what’s useful and what’s...
Q&A: Is it Time to Change Your Community Bank Core?
What questions do community banks need to ask to ensure they’re getting the most out of their core?
Risk or Reward: A Community Bank's Guide to AI
What do community banks need to know about getting started with AI, how can it boost efficiency across departments—and how to manage risk? We spoke to experts from ICBA and beyond to learn...
Tech Solutions That Can Help Stop Elder Fraud
Elder financial abuse is a rising crime across the country. Using technology, community bankers can help detect this type of fraud and protect their customers.
Future-Proof Your Community Bank's Core
It’s a stressful time when your core contract is up for renewal. Is your community bank getting what it needs? Will it still be in five years or more? Take a closer look at those contracts and make...
How Technology Can Simplify Banks' Workflow
As compliance obligations mount, community bankers reveal the benefits regtech brings to their banks and offer tips for finding the right partners.
Charles Potts: The Myth, Lure and Reality of AI
AI has become more advanced, but in a cost-effective manner, making it available to the masses.
8 Ways to Improve a Customer's Digital Banking Experience
Your customers expect a lot from your website, your app and other digital experiences. But how can community banks focus on what will really be useful to customers, rather than the latest shiny...
How Cloud Banking Benefits Customers
Customers don’t often see the inner workings of how cloud technology simplifies the banking process, but they can certainly experience the perks that come with it.
Charles Potts: Why you need a digital back office
A bank’s innovation investment in back-office automation will deliver a streamlined, digital approach that increases efficiency and enhances front- and back-end experiences.
How community banks can minimize tech debt
Keeping old technology can be expensive, in terms of not only cost but also the missed opportunities to offer customers new solutions. The good news is, there are ways community banks can cut...
Scaling your community bank's core as you grow
As community banks grow, their cores need to, too. We spoke with experts on how to prepare your core for scalability and growth.
The benefits of offering virtual advisor services
Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.
What is digital twin technology?
Through digital twinning, a range of industries are better understanding situational risk using technologies that can simulate scenarios using a virtual version of an organization.
Can AI assist in vendor management challenges?
As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned...
Improve your community bank’s core with APIs
Application programming interfaces enable community banks to improve elements of their core architectures without extensive and costly system overhauls. Banks and core processing providers are now...
Technology your remote and hybrid employees need
Remote and hybrid working was once the exception but, for some community bank employees, it’s now the norm. What technology is needed to keep remote workers productive, connected and, most of all,...
3 Steps to Review Your Core Provider’s Performance
SPONSORED | With big changes happening in fintech, you need to feel confident that your core is delivering the service and support your bank deserves. Learn why it’s important to assess your core...
Evaluate New Core Providers With Successful Vendor Management
SPONSORED | When selecting a new core provider, there are critical conversations that need to happen before signing a contract. Here are some discussion points for successful vendor management.
Rebeca Romero Rainey: Prepare your cyber defenses
While there’s no cyber or data security silver bullet, by bringing the theoretical into a true banking environment, we can begin to establish action plans that speak to real-world attacks.
RPA: What is it and could it boost your productivity?
While artificial intelligence has made headlines for years with a promise of automating complex tasks throughout the bank, the lesser-known robotic process automation (RPA) could help community...
Charles Potts: Know where you’re going
As you begin thinking about your goals for the year ahead, ICBA’s Preferred Service Providers directory is a great starting point to research potential vendors selected by community bankers for...
What is open banking and what does it mean for you?
Open banking is a buzzword in the banking industry, but what exactly does it mean, and how will it affect you? From application programming interfaces to fintech partnerships, it’s been applied to...
Charles Potts: Embrace the digital experience
Consider ICBA your partner and advocate on the digital transformation journey. That’s why ThinkTECH exists and why we continually innovate to introduce new resources as the industry evolves.
A community bank guide to cloud migration
Many community banks are moving their software, hardware and even core systems to the cloud in search of more flexible, scalable and affordable services.
Charles Potts: Innovation drives performance
With the advent of new, innovative solutions like artificial intelligence (AI) and machine learning, community banks have opportunities to eliminate or reduce inefficient manual processes and...
4 ways to conquer compliance challenges
For community banks, regulatory burdens and compliance costs are constant challenges. But by taking steps including building a culture of compliance, they’re challenges that can be met.
Improve your next marketing campaign with data
Using data from your community bank, an ad campaign or public sources allows your marketing efforts to find potential or existing customers who’ve already shown interest in your brand.
Are real-time international payments the future?
Two rising technologies, faster payments and cross-border payments, are coalescing as more countries lay foundations to make such transactions possible. Experts say the U.S. is on a path to...
Going Through a Data Conversion Project Doesn’t Have to Be Painful
With mergers, acquisitions and other changes affecting the industry, ensuring your data is effectively converted has never been more critical. we’ve compiled a toolkit of what to consider before,...
Could apps improve your customers’ financial health?
Fintech-developed apps that help customers manage their finances are looking to partner with community banks to help them reach new customers and deepen existing relationships.
Charles Potts: 6 innovation trends for 2021
As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.
The bank pioneering banking as a service
With the help of a fintech partnership, Coastal Community Bank has blazed a trail by providing banking as a service (BaaS).