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How to navigate payments trends
The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer...
Easing the Way: Current and Upcoming Banking Technology Trends
The best technology is the kind that supports both the customer and the community bank. We look at some key industry challenges and where tech could potentially ease pain points.
Time’s Up for Excel & Managing Credit Risk
The problem is the overuse of Excel leads many community banks to embrace terrible tradeoffs – especially in commercial lending. It’s time to ditch your spreadsheets.
Can Faster Payments Lead to Faster Fraud?
Community banks can thwart criminals’ attempts to scam people via instant payments by deploying multilayered controls, including educating customers on how to not fall for scams.
Helpful Tips for Streamlining the Core Conversion Process
At each step of the process, a core conversion will hold new challenges. Make sure you have the tools and knowledge to address these issues and support your employees through it all.
How Generative AI Can Revolutionize Cybersecurity in Community Banking
As AI grows in prominence, it’s spreading across different facets of the banking industry and its operations.
Advanced Cybersecurity Considerations for Community Banks
Discover how cybersecurity advancements like Extended Detection and Response leverage AI and machine learning for superior threat detection.
Charles Potts: How Fintech Relationships Can Lessen Compliance Burdens
Compliance consistently ranks as one of the highest business expenses for community banks, and that cost is expected to climb.
Is Your Community Bank Ahead of the Pack on Instant Payments?
Whether it’s through RTP or FedNow, many community banks are still exploring how instant payments rails can fulfill the needs of and benefit their customers.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
Charles Potts: 4 Natural Advantages of Solution Provider Partnerships
I have been evangelizing for a while about the importance of strategic partnerships, and now, we’ve come to a place where these very relationships are bolstering community banks’ businesses.
Explore and Evaluate Core Providers With IBT Apps’ Resource Kit
Whether you’re just beginning your core modernization journey and exploring your options or evaluating your current provider and considering a change, you’ll greatly benefit from this kit.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: How Community Bankers Are Leading the Financial Evolution
One of my favorite reads is the story of Ted Turner’s rise. I’m struck by how it points to exactly the path community bankers are taking to drive the future of financial services.
Extend Customer Relationships With Better Business Payments
Consistently fulfilling commercial customers’ payments needs can make community banks indispensable to small businesses.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
Q&A: Is it Time to Change Your Community Bank Core?
What questions do community banks need to ask to ensure they’re getting the most out of their core?
Could a Fintech Help Your Community Bank Keep Up With Faster Payments?
The faster payments landscape is constantly evolving—but staying on top of it can provide community banks with a competitive edge. Could working with a fintech be key to that success?
Charles Potts: Convening With the Spirit of More
Thomas Edison once said, “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” The message resonates, but the standout word for me is “more.”
Parsing the Proliferation of Payments
Remaining competitive in the banking industry doesn’t mean you have to have your hand in every bucket and offer every available payment solution.
Navigating the Payments Solutions Maze
From BNPL and CHUCK to FedNow and embedded fintech platforms, there seems to be a limitless number of payments options. Here’s an all-in-one guide for community bank payment options.
Charles Potts: The Innovation Journey Moves into 2024
For me, the close of the year signals a time for reflection, for taking stock of our accomplishments and formulating a plan to embrace the opportunities and challenges that lie ahead.
How to Successfully Negotiate a Fintech Partnership
Partnering with one or more fintechs can help community banks keep up with the pace of technological development. Community bankers and other experts give us their tips for finding the right fit.
Charles Potts: The Great Digital Strategy Reset
Digital first. How many times have community banks heard that over the past few years? It’s been repetitive in ongoing banking evolution, and with it comes increasing pressure on the technology stack.
How to Boost Your Bank's Digital Payment Security
Now more than ever, cybercrime is a top priority for banking leaders. We spoke to experts on how community banks can prevent bad actors from infiltrating their systems.
How to Talk to Customers About Crypto
Most of your customers might not be investing in crypto, but their money is at risk if they do. That’s why community banks should stay current on cryptocurrency developments and be prepared to...
4 Emerging Bank Technologies (That Aren't AI)
With rapid new developments in bank technology, it’s easy to feel stressed about keeping up with them. Read on to learn what’s new and upcoming in tech and how to determine what’s worth exploring.
Member Benefits: Breaking Down Best Cybersecurity Practices
Bad actors continually find ways to commit cybercrimes. By using the ICBA Cyber Security Toolkit, community banks can make sure they’re prepared for cyber incidents.
Is Cybersecurity Insurance Worth the Higher Premiums?
Cybersecurity should be a foundational element of any community bank, but do you really need to be insured for it, especially as premiums rise? We spoke to experts to learn more about cyber insurance.
Charles Potts: Put Innovative Thinking to Work in Risk Mitigation
Risk mitigation—supported by innovative thinking—drives reward for our banks, our customers and our communities.
Risk or Reward: A Community Bank's Guide to AI
What do community banks need to know about getting started with AI, how can it boost efficiency across departments—and how to manage risk? We spoke to experts from ICBA and beyond to learn...
Tech Solutions That Can Help Stop Elder Fraud
Elder financial abuse is a rising crime across the country. Using technology, community bankers can help detect this type of fraud and protect their customers.
Oxford Bank Presents Cybersecurity Lessons from the FBI
Oxford Bank connected its community with the FBI during an educational, interactive session about the importance of cybersecurity and awareness.
Future-Proof Your Community Bank's Core
It’s a stressful time when your core contract is up for renewal. Is your community bank getting what it needs? Will it still be in five years or more? Take a closer look at those contracts and make...
6 Things Community Banks Need to Know About Cybersecurity Today
From dealing with emerging cyber threats to finding ways to get all your employees to be aware and proactive, we spoke to community bankers and experts about the tools and knowledge that will help...
How Community Banks Can Cut Down Data Privacy Threats
Education on how to keep data safe is important for both community bank employees and their customers. Community bankers and data privacy experts share their tips to help keep data safe
Generative AI in Community Banking: What's the Risk?
Generative AI, such as ChatGPT and Jasper, is growing and evolving rapidly. How can community banks leverage this technology while avoiding scams?
What Does Pay by Bank Mean for Community Banks?
Now that FedNow has launched, it’s time to put some focus on a new payments form: Pay by Bank.
How Technology Can Simplify Banks' Workflow
As compliance obligations mount, community bankers reveal the benefits regtech brings to their banks and offer tips for finding the right partners.
How cryptocurrency may be going mainstream
Beyond all the hype, cryptocurrency has unequivocally gained a loyal following, and mainstream financial players are taking notice. Is it time community banks got involved in crypto? One community...