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Minnesota's First Black-Owned Bank
In 2022, Detroit-based First Independence Bank became the first Black-owned bank to open a branch in Minnesota, with the goal of creating greater economic prospects for underserved people.
How Community Banks Can Better Protect Their ATMs
Branches aren’t the only bank properties that bad actors target. The number of ATM robberies is steadily increasing, and your security around them should, too.
Tompkins Community Bank Nurtures Youth Programs
Tompkins Community Bank has a long history of helping fund youth programs, making a difference in the lives of future leaders, game changers and creatives.
Derek Williams: A Show of Support
By supporting the people and businesses we know and understand, we are supporting our employees and our shareholders, and making our communities better places to live.
Why FedNow isn't a Payments App
FedNow launches this month. That’s why it’s critical that community bankers understand the payments rail and how it differs from widely used payment apps.
A Risk Management Clinic for Community Bankers
Risk management is as important a function of community banking as are loans and deposits. But are there better ways of keeping on top of risks that are constantly emerging and changing? Step into...
8 Ways to Improve a Customer's Digital Banking Experience
Your customers expect a lot from your website, your app and other digital experiences. But how can community banks focus on what will really be useful to customers, rather than the latest shiny...
Who are ICBA's Top Lenders of 2023?
In an uncertain economic environment, community banks have continued to make smart lending decisions that help individuals and businesses in their communities. Here are 2023's most successful loan...
How Cloud Banking Benefits Customers
Customers don’t often see the inner workings of how cloud technology simplifies the banking process, but they can certainly experience the perks that come with it.
How to See the Value of Customer Complaints
No one likes customer complaints, but they can provide a wealth of information that can improve both your community bank and your customers’ experience.
How Community Banks Can Fight Synthetic Identity Fraud
Community banks need to be on the lookout for synthetic identity fraud, a growing problem since the pandemic. Here’s how tools and solutions can detect, prevent and solve this type of fraud
Jim Reber: Returns, in Total
A wide range of market prices requires analysis.
Lindsay LaNore: How to Work the Room
These days, we do a lot of our networking online via forums like LinkedIn, but they’re no match for meeting in person.
Rebeca Romero Rainey: Cultivate Lasting Success
Preparing for the future is not as much about filling a particular job description as it is about creating a conscious path for our banks and communities.
Step-by-Step Succession Planning for Community Banks
Community bankers and other experts offer a guide to succession planning that'll ensure a seamless transition and future success for the bank and its customers for years to come.
John Coleman: Make the Most of the August Congressional Recess
When members of Congress return home during congressional recess, it’s a great opportunity for community bankers to engage with them over policy—with the right preparation.
Texas First Bank Lends a Helping Hand
When a tornado struck their community in January, employees of Texas First Bank in Pasadena, Texas, joined forces with a local Jersey Mike’s and Orangetheory Fitness to hand out free lunches to...
Loren Brown: Above it All
The president and chief executive officer of $88 million-asset Ascent Bank in Helena, Mont., has fulfilled his childhood dream of being a pilot and skydiver.
Derek Williams: The Meaning of a True Leader
In an industry overwhelmed with financial performance and earnings, community banks shine by focusing on what matters: the people and communities they serve.
Paid Marketing: A Boost for Your Community Bank
In a changing marketing landscape, the benefits provided by ultra-targeted online campaigns with budgets behind them are more valuable than ever.
Smart Strategies for Community Bank Construction Lending
Community banks take on a large amount of risk when it comes to construction lending. But by doing their due diligence, applying the right strategies and connecting with their customers, banks can...
Bankers Trust Illustrates a Love of Art
Bankers Trust in Des Moines, Iowa, hosts a gallery of artwork created by local artists and rotates each piece through its branches.
Cedar Rapids Bank & Trust and the Road to Succession
Cedar Rapids Bank & Trust’s succession planning professionals have built up their expertise to better serve the community bank’s retail business customers.
Compliance Vault: The Ultimate Compliance Resource
With a vast library of Q&As, select online courses and informational documents, Compliance Vault is a valuable resource for all your regulatory compliance questions.
Julie Bauer: Hotel hero
The assistant vice president of $1.6 billion-asset First Citizens Bank in Mason City, Iowa, is the chair of a local fundraiser that benefits the last remaining Frank Lloyd Wright-designed hotel in...
How to Get Ready for the FedNow Service
The Federal Reserve’s FedNowSM Service is launching in July 2023. Find tips and resources in this article that can support you on your way to instant payments.
Clinton Savings Bank’s animal rescue
Clinton Savings Bank's has supported Animal Adventures, an exotic animal rescue in Bolton, Mass., for more than 25 years. The Bank's recent donation will help the organization continue its mission...
Protect your community bank from business payments fraud
Multiple types of business payments fraud are on the rise. We spoke with experts on how to effectively protect your community bank and its customers.
Jim Reber: Price stability or yield? Here's both
Cash-management instruments have relative value today.
American Commerce Bank's digital-only branch
American Commerce Bank in Georgia recently launched Monesty, a “digital branch” focused on security and customer engagement.
Derek Williams: Charting the course
The core success of community banks stems from how well we meet the needs of the people we serve: our customers, employees, stockholders and communities.
General counsel strategies for community banks
Having general counsel is critical for community banks, but what’s the right balance between in-house and external counsel? Community bankers and legal experts weigh in on how to create the right...
Member Benefits: TCM Bank's suite of credit programs
Need help building or expanding your bank’s credit services? TCM Bank, N.A. can help your community bank grow with a well-rounded selection of personal and business credit cards.
Listen Up: Taking bold and brave action
In episode 6 of the Independent Banker podcast, host Charles Potts speaks with Greg Ohlendorf of First Community Bank and Trust and Joe Ehrhardt of Teslar Software about the digital imperative for...
Charles Potts: Why you need a digital back office
A bank’s innovation investment in back-office automation will deliver a streamlined, digital approach that increases efficiency and enhances front- and back-end experiences.
Lindsay LaNore: You're a new community banker—now what?
Preparation and establishing good habits allow you to optimize your workday—and ultimately your whole team’s productivity.
Strengthening your compliance management program
Wells Fargo was heavily fined for mismanagement of multiple functions, demonstrating the importance of having an effective compliance management system.
Availa Bank offers a different kind of college education
Understanding and seeking out financial assistance is difficult for many families with college-bound children, but Availa Bank alleviates this difficulty through its financial college prep program.
How community banks can minimize tech debt
Keeping old technology can be expensive, in terms of not only cost but also the missed opportunities to offer customers new solutions. The good news is, there are ways community banks can cut...
Rebeca Romero Rainey: A sharing of values
Community bankers know the people and needs behind the business, and that personal connection creates a recipe for mutual success.