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How community banks serve immigrants
When people move to the U.S. from other countries, they often don’t have an American credit history, identification or other typical requirements of the account-opening or loan process.
Charles Potts: Next-level collaboration
ICBA has a growing network of people and resources community banks can tap into as they continue their innovation journeys. The ThinkTECH Accelerator is one of several initiatives underway this...
Lindsay LaNore: Boost your connections
Connection is about creating relationships and having respectful and authentic conversations that go beyond the surface. Creating meaningful connection starts with being friendly and genuine,...
Aaron Stetter: Setting the advocacy agenda
ICBA’s 2021 legislative agenda aims to assist banks through the pandemic and beyond.
Jim Reber: New year, old tricks
Let’s take stock of what we’ve forgotten over the past 12 months, from the portfolio and beyond.
Holding true in tough times
When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of...
Will the dollar go digital? What you need to know
The private sector has had its hands in the world of cryptocurrencies for years, but the country’s central banks have held off—until now. While far from a certainty, here’s what you need to...
Uwharrie Bank and the power of connection
Realizing that many residents of the greater Charlotte, N.C., area face barriers to housing and financial prosperity, Uwharrie Bank is connecting with local organizations in a mission to uplift...
Why going public is still an option
In recent years, some community banks have made the decision to go public as part of their strategy for growth. In 2020, however, COVID-19 cast uncertainty over the market. But experts say...
Jim Reber: Shop talk 2021
Here’s another conversation with our consummate community banker.
Noah Wilcox: It’s all about connection
I hope to see you virtually at ICBA Connect. For community bankers, it’s all about that connection.
Rebeca Romero Rainey: You make an impact
From your focus on people to the good that you do, you make a lasting impact, and that’s what makes you uniquely who you are.
Community Bank CEO Outlook 2021: What's the path ahead?
No Magic 8 Ball could have predicted the year community banks had in 2020. What will 2021 bring? Independent Banker’s annual Community Bank CEO Outlook survey asked bank executives how they plan to...
Noah Wilcox: Stay positive
To succeed in this environment, we must focus on the things we can control and remain positive, and that’s become my daily mantra.
2021’s lending outlook: cautious optimism
Many community bankers are cautiously optimistic that this year will bring the same, if not more, demand for loans. They also describe a year that may bring opportunities to gain market share from...
How Systematic Savings Bank turned around
When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture...
How community banks can use influencer marketing
Influencer marketing has become more than just a way to sell products on social media. It’s a well-established tool for building brand awareness, boosting sales and more. Here’s what community...
Fraudsters’ latest target? UI benefits
Criminals have stolen more than half a billion dollars by taking advantage of the surge in unemployment claims during the pandemic. Luckily, most of this money has been recovered. Here’s what you...
Charles Potts: 6 innovation trends for 2021
As we start the new year, much remains uncertain. In general, “uncertainty” implies a state of limited knowledge that makes it impossible or impracticable to describe a future outcome.
Out of Office: Dan Carey
Dan Carey, president and CEO of $239 million-asset VISIONBank in Fargo, N.D., has always had dogs in his life. He takes special care in training his two black Labradors, Piper and Scout, who play a...
Noah Wilcox: A year that defined community banks
It’s time to look toward the future, and I encourage you to hold onto this bigger-picture perspective to propel our communities out of this crisis.
From redlining to modernization: A CRA overview
The Community Reinvestment Act was designed to stop redlining, the impact of which is still felt in metro areas today. We look at the past and current CRA, including upcoming revisions from...
How Fidelity Bank boosts nonprofits
Beyond standing by its community for more than a century, Fidelity Bank supports nearby nonprofits through financial support, volunteering and specialized banking products.
Make sure your portfolio can navigate uncertainty
The strategists at Vining Sparks shed light on a winning portfolio management strategy as we head into the new year.
Member Benefits: ICBA updates BankLocally.org
ICBA’s relaunched Bank Locally landing page serves as a hub of resources, customer testimonials and other content for small business owners and entrepreneurs interested in making the switch to a...
Rebeca Romero Rainey: Developing innovation strategy
Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank.
3 banks investing in communities under the CRA
Many community banks invest in low- and moderate-income neighborhoods to make lasting impacts while also getting Community Reinvestment Act, or CRA, credit. Here’s how three community banks are...
Safe deposit boxes can have benefits beyond revenue
Safe deposit boxes aren’t big revenue drivers at most community banks, but for some customers, they can be an important service. They provide peace of mind when breaches and hacks have eroded trust...
CFOs on how to account for the year's uncertainty
The Paycheck Protection Program (PPP) has required community banks to adjust business practices, roles, budgeting and projections. We spoke to several chief financial officers and other community...
Why diversity and inclusion matters to regulators
This year, many businesses have prioritized diversity and inclusion. But what are regulatory agencies doing to track and enforce diversity and inclusion (D&I) in the financial industry?
Compensation strategies to retain your bank’s top talent
Gone are the days of defining compensation as salary and bonus. Today’s star employees—whether existing or prospective—are demanding ever-more innovative employment packages.
7 best practices to help avoid audit missteps
An audit tells a community bank whether it’s adhering to regulations and objectives. However, a lack of preparation and poor scoping techniques, among other factors, can lead to wasted time. Here’s...
The bank pioneering banking as a service
With the help of a fintech partnership, Coastal Community Bank has blazed a trail by providing banking as a service (BaaS).
4 community banks with eye-catching names
These community banks know you never get a second chance to make a first impression. From Ergo Bank in Wisconsin to Happy State Bank in Texas, we uncover the roots of four banks’ eye-catching...
How community banks are reaching the unbanked
Millions of Americans don’t have bank accounts. Their reasons are their own; some lack financial literacy, and others’ trust in the banking system has been eroded. But many community banks are...
What you can do now to prepare for CECL
Community banks won’t have to implement current expected credit losses, or CECL, standards until 2023, but it’s never too early to start getting ready. Here’s what industry experts say you should...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
How branch security is catching up with branch design
As the design of the branch has advanced, so, too, have the measures that community banks use to keep their branches secure.
10 mobile lending UX best practices
The easier and more intuitive your mobile lending platform is to use, the more high-quality loan applications you’ll receive.
Who made ICBA’s 2020 Top Lenders list?
Our top lenders’ exceptional performance last year has set them up for success even in a time of turmoil. Read on to meet the year’s most successful loan producers in the agriculture, commercial...