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Why succession planning is key to bank independence

Independence is at the heart of many community banks’ ethos, but how do community bankers embed this core value into their strategic planning? Here are three critical strategies that use succession...

Jul 01, 2020
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Article

How your bank can fight first-party fraud

First-party fraud puts banks in the tough position of deciding which account applicants are synthetic and which are real. But experts agree that there are ways to can use technology and...

Jun 01, 2020
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Article
Compliance

40 Under 40: 2020’s Emerging Community Bank Leaders

Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.

Jun 01, 2020
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Article

ICBA’s best-performing community banks

Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...

May 01, 2020
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Article
Growing the Community

How to get and keep new customers

Customers have more choices than ever about where and how to do their banking. Community banks must find the right ways to engage them if they want to win and retain their loyalty. Here are the...

Apr 01, 2020
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Article
Growing the Community

Banks that found their niche lending markets

Technology has blurred community banks’ geographic borders for some lending niches—but for others, face-to-face remains the gold standard. These community banks know one size doesn’t always...

Apr 01, 2020
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Article
Lending

How to defend your bank from ransomware

Cybercriminals take advantage of ransomware’s low barrier of entry to compromise data and networks from banks, service providers and even customers. Community banks can protect themselves with...

Apr 01, 2020
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Article
Payments

3 ways to protect your bank’s customer data

Community banks collect more customer data than ever before. A data security plan will ensure this valuable information is kept safe from hackers.

Feb 01, 2020
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Article
Payments

Community Bank CEO Outlook 2020: How your peers plan to grow

Independent Banker’s Community Bank CEO Outlook survey asked community bank leaders how they plan to grow their institutions this year. This year’s survey reveals what community bankers have...

Jan 01, 2020
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Article
Growing the Community

Why these banks are supporting women entrepreneurs

In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...

Nov 01, 2019
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Article

Preventing and detecting mortgage fraud

Many compliance functions are needed to detect mortgage fraud, from FACTA and FCRA to the SAFE Act. Here’s a look at the requirements.

Apr 01, 2020
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Article
Compliance Lending

The juicy story behind First Citrus Bank

Established 21 years ago, First Citrus Bank’s strategic planning is now bearing fruit. At the core of the Tampa, Fla., community bank is a set of fundamental values that define how its associates...

Apr 01, 2020
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Article

How the world's banks are using the IoT

Banks and fintechs are experimenting with web-connected devices—collectively, the Internet of Things (IoT). While some experiments have worked and some have failed, their efforts offer a...

Mar 01, 2020
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Article
Payments

What you need to know about instant issue cards

Adoption of instant issue cards has never been easier thanks to new technology. But community banks should ensure best practices for protecting cardholders and staying compliant.

Mar 01, 2020
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Article
Payments

Secrets of 4 community bank–fintech partnerships

Community banks and fintechs are working together to boost internal efficiency and improve the customer experience. But good partnerships don’t just run like clockwork. They require close...

Feb 01, 2020
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Article
Payments

FedNow is coming. Here’s what you need to know

Years of advocacy culminated in the Fed’s announcement of a real-time payments and settlement service. Here’s what to know about FedNow and what remains to be answered.

Jan 01, 2020
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Article
Advocacy Payments

How your bank should handle consumer complaints

It’s important for community banks to understand and respond to customer complaints. But what should a complaint program include, and how might complaint data be an opportunity to improve your...

Nov 01, 2019
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Article
Compliance

How your bank can stay compliant on social media

It’s common for community banks to have a presence on one, two or up to half a dozen social media platforms to engage with customers. But what does being an active social media user mean for...

Oct 01, 2019
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Article
Compliance

Why your bank should be budgeting for the big picture

Your community bank’s strategic plan often takes things like innovation, growth and succession planning into account, but does the budget? How can your bank plan for these often unpredictable...

Sep 01, 2019
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Article
Growing the Community

Meet the winners of ICBA’s 2019 National Community Bank Service Awards

Whether they’re helping their community recover from devastating forest fires, or investing in first responders, ICBA’s 2019 National Community Bank Service Award winners are rolling up their...

Sep 01, 2019
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Article

Community banks keep customers safe through shredding

When your customers leave their personal information intact, whether at home or in the recycle bin, fraudsters could use that sensitive data to commit identity fraud. Many community banks offer...

Aug 01, 2019
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Article

Who made our list of top industry loan producers for 2019?

Meet ICBA’s top industry loan producers for 2019. Whether they specialize in agricultural, consumer or commercial lending, they’re keeping America’s economy moving.

Jul 01, 2019
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Article
Lending

How to build the board your bank needs

Board succession planning is important for all banks, but getting the right board members is crucial—and complicated—for larger banks. Here’s how several community banks approached the...

Jun 01, 2019
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Article

How to create an effective digital payments strategy

Faster payments. p2p. It would be easy to feel overwhelmed at the speed of change. The key, say experts, is to ensure your payments strategy aligns with your corporate strategy.

May 01, 2019
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Article
Payments

How your bank can benefit from EXIM

The Export-Import Bank of the United States can assist your community bank in increasing its profits and providing more services to your existing customers while also attracting new ones.

Sep 01, 2019
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Article

Protect your bank from remote deposit capture risks

Despite the advancements of today’s banking industry, checks remain a common part of the customer experience, and remote deposit capture (RDC) has followed. What risk management strategies should...

Sep 01, 2019
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Article
Compliance Payments

Five steps to building an effective deposit strategy plan

SPONSORED | Building an effective deposit strategy plan is an integral tool to acquiring new, and retaining existing, deposits. Here are the five steps for designing, organizing and implementing a...

Aug 01, 2019
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Article
Compliance Growing the Community

Why your bank needs dedicated cyber insurance

Some banks have relied on their existing insurance policies to protect them from today’s security threats. But as the amount of data that community banks amass grows, they should consider dedicated...

Jul 01, 2019
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Article
Payments Growing the Community

40 Under 40: 2019’s Emerging Community Bank Leaders

Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still...

Jun 01, 2019
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Article

Why banks are becoming B Corps

With a commitment to better business practices, B Corps, designated by the non-profit B Lab, are a growing force that count many financial institutions and household brands as members. Could being...

Mar 01, 2019
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Article

Community Bank CFO Outlook 2019: What are your peers forecasting?

Independent Banker’s Community Bank CFO Outlook survey asked community bank C how they plan to tackle financial challenges, from complying with high-profile accounting standards to utilizing...

May 01, 2019
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Article

Revealed: ICBA’s best-performing community banks 2019

Our annual list of the year’s go-getters is here! Read on to see the 75 community banks that took the crown, and hear from nine that shined because of their cutting-edge technology, strategic...

May 01, 2019
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Article
Growing the Community

What’s in your bank’s swag bag?

Forget toasters. Community banks are standing out from the competition and luring new customers with innovative incentives.

Apr 01, 2019
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Article
Growing the Community

Ways to avoid flood insurance compliance violations

Avoiding flood insurance-related violations requires understanding loans, notifying customers and/or assessing insurance coverage requirements.

Apr 01, 2019
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Article
Compliance

Site visits still matter. Here’s why

Site visits are the key to protecting your community bank’s commercial and industrial portfolio. Here’s why.

Jan 01, 2019
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Article
Compliance Lending

Community Spirit: Dennis Frandsen

After a lengthy entrepreneurial career, Dennis Frandsen of Frandsen Bank & Trust is giving back by helping Minnesota students pay their tuition.

Jan 01, 2019
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Article

Digital marketing tools your bank should know about

Digital marketing is evolving rapidly to meet customers where they are. We look at how remarketing, geofencing and other techniques can help your community bank get the word out.

Nov 01, 2018
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Article
Growing the Community

Community Bank CEO Outlook 2019: What’s on your peers’ to-do list?

Independent Banker’s inaugural Community Bank CEO Outlook survey asked community bank CEOs how they plan to meet their challenges this year. Read on for a glimpse of their to-do lists for 2019,...

Jan 01, 2019
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Article

How to build a successful payments strategy

Customer expectations and fierce competition—it’s never been more important to think strategically about your payments offering.

Sep 01, 2018
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Article
Payments Growing the Community

Meet the winners of ICBA’s 2018 National Community Bank Service Awards

Whether they are overhauling local education, main streets or even their own reputation, ICBA’s 2018 National Community Service Award winners were unafraid to dig deep—figuratively and...

Sep 01, 2018
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Article

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