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Holding true in tough times
When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of...
Uwharrie Bank and the power of connection
Realizing that many residents of the greater Charlotte, N.C., area face barriers to housing and financial prosperity, Uwharrie Bank is connecting with local organizations in a mission to uplift...
Noah Wilcox: It’s all about connection
I hope to see you virtually at ICBA Connect. For community bankers, it’s all about that connection.
Rebeca Romero Rainey: You make an impact
From your focus on people to the good that you do, you make a lasting impact, and that’s what makes you uniquely who you are.
Noah Wilcox: Stay positive
To succeed in this environment, we must focus on the things we can control and remain positive, and that’s become my daily mantra.
How Systematic Savings Bank turned around
When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture...
How community banks can use influencer marketing
Influencer marketing has become more than just a way to sell products on social media. It’s a well-established tool for building brand awareness, boosting sales and more. Here’s what community...
Out of Office: Dan Carey
Dan Carey, president and CEO of $239 million-asset VISIONBank in Fargo, N.D., has always had dogs in his life. He takes special care in training his two black Labradors, Piper and Scout, who play a...
Noah Wilcox: A year that defined community banks
It’s time to look toward the future, and I encourage you to hold onto this bigger-picture perspective to propel our communities out of this crisis.
How Fidelity Bank boosts nonprofits
Beyond standing by its community for more than a century, Fidelity Bank supports nearby nonprofits through financial support, volunteering and specialized banking products.
Member Benefits: ICBA updates BankLocally.org
ICBA’s relaunched Bank Locally landing page serves as a hub of resources, customer testimonials and other content for small business owners and entrepreneurs interested in making the switch to a...
Rebeca Romero Rainey: Developing innovation strategy
Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank.
3 banks investing in communities under the CRA
Many community banks invest in low- and moderate-income neighborhoods to make lasting impacts while also getting Community Reinvestment Act, or CRA, credit. Here’s how three community banks are...
Compensation strategies to retain your bank’s top talent
Gone are the days of defining compensation as salary and bonus. Today’s star employees—whether existing or prospective—are demanding ever-more innovative employment packages.
How community banks are reaching the unbanked
Millions of Americans don’t have bank accounts. Their reasons are their own; some lack financial literacy, and others’ trust in the banking system has been eroded. But many community banks are...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
Why succession planning is key to bank independence
Independence is at the heart of many community banks’ ethos, but how do community bankers embed this core value into their strategic planning? Here are three critical strategies that use succession...
40 Under 40: 2020’s Emerging Community Bank Leaders
Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.
ICBA’s best-performing community banks
Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...
Why these banks are supporting women entrepreneurs
In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...
The juicy story behind First Citrus Bank
Established 21 years ago, First Citrus Bank’s strategic planning is now bearing fruit. At the core of the Tampa, Fla., community bank is a set of fundamental values that define how its associates...
Meet the winners of ICBA’s 2019 National Community Bank Service Awards
Whether they’re helping their community recover from devastating forest fires, or investing in first responders, ICBA’s 2019 National Community Bank Service Award winners are rolling up their...
How to build the board your bank needs
Board succession planning is important for all banks, but getting the right board members is crucial—and complicated—for larger banks. Here’s how several community banks approached the...
40 Under 40: 2019’s Emerging Community Bank Leaders
Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still...
Why banks are becoming B Corps
With a commitment to better business practices, B Corps, designated by the non-profit B Lab, are a growing force that count many financial institutions and household brands as members. Could being...
Community Bank CFO Outlook 2019: What are your peers forecasting?
Independent Banker’s Community Bank CFO Outlook survey asked community bank C how they plan to tackle financial challenges, from complying with high-profile accounting standards to utilizing...
Community Spirit: Dennis Frandsen
After a lengthy entrepreneurial career, Dennis Frandsen of Frandsen Bank & Trust is giving back by helping Minnesota students pay their tuition.
Community Bank CEO Outlook 2019: What’s on your peers’ to-do list?
Independent Banker’s inaugural Community Bank CEO Outlook survey asked community bank CEOs how they plan to meet their challenges this year. Read on for a glimpse of their to-do lists for 2019,...
Meet the winners of ICBA’s 2018 National Community Bank Service Awards
Whether they are overhauling local education, main streets or even their own reputation, ICBA’s 2018 National Community Service Award winners were unafraid to dig deep—figuratively and...
Inside the new style of leadership
Successful community bank leaders inspire from the top while putting the team first. Here’s how.
2017 ICBA National Community Bank Service Award Honorees
In extraordinary circumstances, this year’s National Community Bank Service Award honorees have gone the extra mile for their communities.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
West Shore Bank and Timberland Bank Offer Unique Avenues for Charitable Giving
West Shore Bank and Timberland Bank are fostering generosity by giving their customers unique avenues to support local charities.
Powering Potential: Unlock Your Leadership Potential With ICBA Resources
ICBA offers a comprehensive suite of resources designed to equip professionals with the tools and knowledge to thrive in our industry.
Out of Office: Evelyn Franco
The chief operating officer at $970 million-asset Frontier Bank of Texas in Elgin, Texas, is determined to hike and canyoneer through all 63 U.S. national parks alongside her sister.
First American Bank Draws a Chalk Path of Kindness
First American Bank in Artesia, New Mexico, embraced the spirit of Random Acts of Kindness Month in February.
Rebeca Romero Rainey: Conversations Must Determine Our Innovation Budgets
Innovation is one of those line items that can be hard to wrap our heads around.
Member Milestones 2025: Community Banks Are Here to Stay
Community banking requires vigor, skill and passion to withstand the test of time. That’s why ICBA is honoring member banks celebrating 100, 125, 150, 175 and even 200 years in service.
KS Bank Helps Make Retirement Plans Happen
KS Bank’s wealth division provides retirement benefits planning services to its business clients to help them save money and attract and retain employees.
Jack E. Hopkins: Turning Vendors Into Partners With ICBA
When faced with a crisis, community banks step up.
Jacob Eisen: Make Payments a Strategic Budget Priority
Payments have transformed into a strategic opportunity. They no longer simply perform a routine function. Instead, they offer revenue potential, enhanced customer experiences and more.
Jack E. Hopkins: Riding the Pendulum of Regulatory Compliance
Over the past decade, community banks have experienced our fair share of pendulum swings when it comes to regulation.
Out of Office: Skyler Kanipe
The project manager at $1.4 billion-asset Community Financial Services Bank (CFSB) in Benton, Kentucky, is always on the lookout for her next vintage find.
CedarStone Bank Recognizes and Thanks Local Teachers
Through its annual Teacher of the Year program, CedarStone Bank recognizes the dedication of Wilson County educators who inspire students and make a difference in their schooling every day.
What Benefits Does Gen Z Value Most?
Gen Z and community banks are both purpose-driven, so attracting the youngest employees largely depends on which benefits companies offer. Here’s how some community banks are doing it.
Rebeca Romero Rainey: Making a Difference, One Act at a Time
Community bankers are driven by a spirit of service. Giving back to our communities is simply a part of who we are.
Building Bright Futures with Financial Education
High school financial literacy courses are an opportunity for community banks to set local youth up for success. See how some community banks are making a difference in financial education today.
2025 National Community Bank Service Awards
Gulf Coast Bank and Legends Bank run thoughtful and strategic programs that support their neighbors. That’s why they’ve been named the winners of the 2025 National Community Bank Service Awards.
Katahdin Trust Company Shoots and Scores for Youth Athletes
In March, $1 billion-asset Katahdin Trust Company (KTC) in Houlton, Maine, teamed up with Big Time Hoops to host its All Star Weekend.
Powering Potential: Inside the ThinkTECH Accelerator
ICBA’s ThinkTECH Accelerator readies participating companies that have early-stage solutions and helps them tailor their products for community banks.
Lindsay LaNore: How to Play Well Without the Ball
There’s a rule that applies on the basketball court that can also be applied in the workplace. It’s called the 95% rule, and this is how it works.
How Community Banks Can Build a Risk-Savvy Board
For community bank board members to mitigate risk effectively throughout the organization, each director needs to understand their role.
Patriots Bank Goes Pink to Fight Breast Cancer
Patriots Bank launched a special debit card to generate emotional and financial support for breast cancer patients, and it has generated over $20,000 so far.
Bank of the Pacific Strikes Up Support for a Local Nonprofit
In March, Bank of the Pacific in Aberdeen, Washington, sponsored the Bowl-A-Thon fundraiser for Friends of the Children Portland.
Rebeca Romero Rainey: Battling the Many Faces of Fraud, Together
When it comes to fraud, we are being hit on all fronts with scams that range from the very basic to the most sophisticated.
Out of Office: Brad Henion
The executive vice president and chief lending officer at $4.4 billion-asset ChoiceOne Bank in Sparta, Michigan, has trained hunting dogs for decades.
MainStreet Bank Empowers the Community, One Employee At a Time
Through its Making Change program, MainStreet Bank implores its employees to engage in and contribute to community work.
ICBA Certification Q&A: Susan McLaughlin
As a certified community bank internal auditor (CCBIA), Susan McLaughlin shares how internal auditors play a vital role in community banking.
Jack E. Hopkins: Employing a Multilayered Cybersecurity Approach
Cybersecurity keeps me up at night.