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Community Bank CEO Outlook 2019: What’s on your peers’ to-do list?
Independent Banker’s inaugural Community Bank CEO Outlook survey asked community bank CEOs how they plan to meet their challenges this year. Read on for a glimpse of their to-do lists for 2019,...
How to build a successful payments strategy
Customer expectations and fierce competition—it’s never been more important to think strategically about your payments offering.
Meet the winners of ICBA’s 2018 National Community Bank Service Awards
Whether they are overhauling local education, main streets or even their own reputation, ICBA’s 2018 National Community Service Award winners were unafraid to dig deep—figuratively and...
The pros and cons of niche lending
In niche lending, your community bank’s fate comes down to expertise and passion for the work.
ICBA’s 2018 top lenders: Who made the cut?
Every year, ICBA calculates the top community bank loan producers in the agricultural, commercial and consumer categories. This year’s lending leaders point to many different success factors, but...
Revealed: ICBA’s best-performing community banks 2018
Our annual coast-to-coast roster of high achievers is here! Read on to see the 75 community banks that made the cut, and hear from nine we’ve highlighted for their consistent high performance and...
Community banks get creative with unused branch space
As branch square-footage requirements shrink, community banks are reserving extra space for everything from community events to small-business meetings.
10 tips to boost cross-selling
Throw your sales goals out the window. Help customers get what they want, and your bottom line will take care of itself.
Two approaches to overdrawn accounts
What community bankers should know about overdraft and sweep account rules.
Inside the new style of leadership
Successful community bank leaders inspire from the top while putting the team first. Here’s how.
Focus: The Right to Financial Privacy Act
What community bankers need to know about protecting and disclosing customers’ financial records.
ICBA’s top loan producers for 2017: Find out who made the list
Every year, ICBA calculates the top community bank loan producers in the agricultural, commercial and consumer categories, broken down by asset size. Read about 2017's lending leaders.
Who are ICBA’s best-performing community banks 2017?
Independent Banker’s annual listing of America’s best-performing community banks
Best practices for fighting counterfeit bills
Cash may no longer be king in the U.S., but millions of dollars in counterfeit bills make their way into the system each year. Fortunately, there are some simple ways community banks can stop...
ICBAs State of Community Banking survey results are in
Our annual State of Community Banking Survey of ICBA member banks reports that you’re planning to grow through creating efficiencies, introducing new technology, and investing in digital marketing....
What exactly is encryption, and how does it work?
Whether data is in storage or being beamed across the internet, the security expert’s motto is “Encryption everywhere” to ensure that information is safe. But what exactly is it, and how does it...
Internal audit: in-house or third-party?
An internal audit reveals opportunities for improvement across the board, making your community bank safer and more efficient. Take a look at the pros and cons of conducting an internal audit...
Timeline: 180 years of banking technology
A look at the history of retail banking technology—and where it’s going.
2017 ICBA National Community Bank Service Award Honorees
In extraordinary circumstances, this year’s National Community Bank Service Award honorees have gone the extra mile for their communities.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
Qualitative ALLL
Considering qualitative factors in calculating loan-loss allowances
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
E-Signature Approval
Legally and operationally, digital John Hancocks come of age in lending.
Climbing the Community Bank Career Ladder
What’s special about community banking is the support and growth young bankers see throughout their careers.
Community Banks Step Up After California Wildfire Devastation
In the wake of the wildfires that devastated areas of southern California, community banks stepped up to help locals recover and rebuild.
Jim Reber: Whole lotta thinkin’ going on
I hope the readers of this column will excuse the lack of decorum in the title, but in reading and listening to the words of the Federal Reserve Board’s members over the past month, I hear a lot of...
How to Build an AI Policy at Your Community Bank
Artificial intelligence is here to stay, whether it’s generative AI, part of your bank’s neural network or both. That’s why having an AI policy is important.
Why Face-to-Face Lending Still Matters
Many people want face-to-face interaction when they’re on the cusp of a major financial decision.
Instant Payments Insights Every Community Bank Needs
Vendors share their specialized insight into the instant payments market to help community banks understand how they can grow in this technology-forward area.
Build a Better Banking App With These 5 Tips
If you want your app to be a cut above the rest and give your customers the ideal experience, take note of accessibility, gamification, demographics and other appealing features.
Alpine Bank Racks Up Thousands of Volunteer Hours
Alpine Bank’s “24 in ’24” campaign inspired employees to dedicate thousands of hours to the causes they care about, boosting staff and customer satisfaction along the way.
Glacier Bank Inspires Young Minds at Annual Career Fair
When is the right time to learn about banking? Glacier Bank in Kalispell, Montana, believes financial literacy can start at any age.
Creative Solutions for Fortifying ATM Defenses
Faced with continued ATM security theft and threats, community banks and vendors are banding together to share creative strategies and bolster ATM defenses.
Lindsay LaNore: Why Following Up After Training Matters
We all know how important training programs are. Education is critical for keeping up to date with new developments and expanding skill sets, plus it’s often a great boost to morale.
Charles Potts: The Process of Bringing Innovation to You
Technology has become an integral part of success in banking.
What's the Secret to Becoming an Exceptional Lender?
Whether it’s loans for individuals or businesses, community banks’ lending activities keep America running.
Crossbridge Community Bank Elevates Its Employee Onboarding Experience
Crossbridge Community Bank built a robust onboarding process to ensure new hires feel supported as they settle into their new job.
ICBA Certification Q&A with Michael Hoehn
Michael Hoehn, assistant compliance officer and CRA officer at First Metro Bank in Alabama, shares how he navigates regulations and ensures compliance using his expertise and certifications.
Powering Potential: Finding Common Ground on ICBA Community
ICBA Community gives more than 5,000 bankers space to band together on the industry’s hot topics and issues. Its 14 groups focus on regulation, bank size, personal development and more.
Michael Benedict: Finding the Portfolio's Fit in Your Balance Sheet
Address common problems with creative solutions.
Jack E. Hopkins: Community Banks Are Leaders in Times of Crisis
When faced with a crisis, community banks step up.
Rebeca Romero Rainey: Offering Financial Freedom to Communities Nationwide
As we celebrate Independence Day this month, I can’t help but equate that sense of freedom with what we do as community bankers.
Out of Office: Andy Johnson
The chairman, co-CEO and CFO of $385 million-asset Bank of Vernon in Vernon, Alabama, is a seasoned fisherman who casts out any chance he gets.
Kari Mitchum: It Matters to Community Banks Who Has Master Accounts
Master accounts are a notable part of the traditional financial institution’s ecosystem, but nontraditional financial companies like crypo-native institutions and nonbanks are gunning for access.
A Decade of Trust. Ready For the Future of Governance.
Is your bank’s board ready for AI? Take the 2025 survey to benchmark your readiness, explore what peers are doing, and request a VIP seat at our exclusive webinar with ICBA’s Charles Potts.
The Overlooked Role of ECM in Compliance, Privacy, and Customer Experience
Enterprise content management (ECM) systems have traditionally been viewed as tools for organizing documents and managing retention schedules.
Nominations Open for 2025's Best Community Banks to Work For Award
Does your community bank pride itself on being an amazing place to work? Now’s your chance to be recognized as one of ICBA’s Best Community Banks to Work For.
Jack E. Hopkins: Meeting the Needs of Tech-Savvy Small Business
COVID accelerated the digital banking landscape, and as a result, community banks have embraced front-facing technology that’s user-friendly for our small business customers.
CorTrust Bank's Blue Jeans Fulfill Big Dreams
CorTrust Bank in Sioux Falls, South Dakota, has turned “casual Fridays” into a rally for community causes.
Embracing Lending Transformation to Control Your Destiny
Today’s banks can gain a competitive advantage by providing a digital experience throughout the entire loan lifecycle – from onboarding to boarding to core and loan management.
Rebeca Romero Rainey: We Empower Our Nation's Small Businesses
When it comes to community banking, we are a nation unto ourselves.
The Key to Winning Over SMBs With Merchant Services
Local businesses appreciate having resources that will give them the boost they need to succeed. With merchant services, community banks can offer those resources and stay competitive.
What Innovative Advantage Does Cloud Lending Give Community Banks?
Community banks are using cloud technology to improve efficiency and enhance customer convenience. See how cloud lending is transforming operations for banks and borrowers alike.
Establishing a Lifelong Career in Community Banking
Individuals looking for a fulfilling career can find their calling within the community banking industry—even if they’d never considered it before.
Out of Office: Matt and Sean Doyle
Matt Doyle, chairman of the board, and his son Sean Doyle, senior VP and sales manager, at Texas First Bank in Texas City, Texas, manage Shamrock Ranch, their family-owned cattle ranch.
WesBanco Offers a Key Lending Alternative for Times of Need
WesBanco prioritizes accessibility and practicality with FlexCash, a solution that offers affordable support for customers facing emergency expenses.
Community Banks Propel Multi-Family Home Growth
During a housing shortage, community banks are using their agility, relationships and market insight to support apartment developments when larger lenders fall short.
Anjelica Dortch: Executive Orders Chart New Policies for Community Bankers
Our industry faces certain changes following President Trump’s recent executive orders. Here’s what you need to know.
Powering Potential: How ICBA is Helping ICBC Cultivate Tomorrow's Leaders
The Independent Community Bankers of Colorado’s leadership initiatives empower professionals to lead with purpose, capped by the ICBA LEAD FWD Summit.
Make Every Season Count With Year-Round Marketing Strategies
Fall is back-to-school season, winter welcomes a range of holidays, spring brings Financial Literacy Month, and summer spurs all sorts of warm weather activities.