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Jacob Eisen: Small Business Credit Cards Can Deepen Relationships & Grow Fee Revenue
Community banks power small business growth with financial guidance, small business lending, and business credit cards. Learn how commercial card programs improve cash flow management, expense...
Is Your Community Bank Ready for Copper Landline Discontinuation? FCC Ruling, VoIP & Fiber Checklist
The FCC’s Network and Services Modernization Order allows telecom carriers to discontinue copper landlines. Use this copper line retirement checklist to identify POTS dependencies, modernize to...
Scott Anchin: Friction as a Scam Prevention Strategy for Community Banks
Learn how community banks can prevent scam payments by using appropriate friction—targeted delays, new payee verification, and stronger customer authentication. Explore the 48–72 hour fraud...
Phygital Banking Strategy for Community Banks: Seamless Branch + Digital Experience
Learn what phygital banking is and how community banks can blend physical and digital banking into a unified, omnichannel banking experience—improving digital account opening, branch design,...
How Native-Owned Banks Serve Unbanked Communities: Tribal Banking Strategies for Community Banks
Native-owned banks are expanding tribal banking access through reservation branches, financial literacy programs, second chance checking accounts, ITMs, and small-dollar loans. Learn best practices...
Tim Roy: Community Bank Mortgage Lending: TRID Compliance, Appraisal Reform & Housing Affordability
Housing affordability is straining borrowers and limiting mortgage credit access. Learn how community banks can navigate TRID compliance, construction-to-permanent loan disclosures, appraisal...
Fintech Partnerships for Community Banks: Due Diligence, Contracts & ROI
Learn how to choose a fintech partner for community banks—and why bank fintech partnerships fail. Explore a practical fintech partnership due diligence checklist, core banking system fintech...
Broker-Dealer The Baker Group on Community Bank Bonds & ALM
Learn how community banks can participate in the bond market with ICBA Securities’ endorsed broker-dealer, The Baker Group. Explore fixed-income products, asset/liability management, bond...
Banking at the Speed of Light: Instant Payments, FedNow, RTP & AI in Community Banking
Learn how community banks are modernizing for speed—from instant payments on FedNow Service and the RTP network to AI in banking for faster customer service and stronger fraud prevention banking....