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What Makes Customers Trust Community Banks?

Trustworthiness is integral to the success of a bank. And for community banks, it’s more than table stakes—it’s your competitive edge.

Apr 01, 2025
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Article

Out of Office: Gerardo Munoz

The SVP and chief information officer at $3.4 billion-asset D.L. Evans Bank in Burley, Idaho, collects and refurbishes vintage watches.

Apr 01, 2025
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Article

Community Bank of Parkersburg Shreds for Security

Community Bank of Parkersburg, partnered with local shredding company Gator Shredding to host a community “shred day,” where members of the community could bring documents to be safely destroyed.

Mar 01, 2025
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Article

ESSA Bank & Trust Is All in on Accessible Homeownership

ESSA Bank & Trust is committed to empowering first-time homebuyers and historically underserved communities with its financial education and loan programs.

Mar 01, 2025
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Article

Oxford Bank Celebrates 140 Years of Community Support

Oxford Bank in Oxford, Mich., celebrated its 140th anniversary by building relationships, investing in the community and exercising purposeful giving.

Mar 01, 2025
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Article

Charles Potts: Putting the "Person" in Personalized Banking

Today, personalization reigns supreme. According to Deloitte, about half of Gen Zers and millennials find personalized experiences important in their banking and business relationships.

Mar 01, 2025
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Article

Incoming 2025/26 ICBA Chairman Jack E. Hopkins Will Bring Small-Town Sensibility to Washington

Jack E. Hopkins, president and CEO of CorTrust Bank in Sioux Falls, S.D., has been a strong voice for community banking for years.

Mar 01, 2025
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Article

Out of Office: Richard Thiessens

The EVP and chief technology officer at $746 million-asset FinWise Bank in Murray, Utah, makes his own wine, cider and mead.

Mar 01, 2025
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Article

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