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How to get and keep new customers

Customers have more choices than ever about where and how to do their banking. Community banks must find the right ways to engage them if they want to win and retain their loyalty. Here are the...

Apr 01, 2020
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Article
Growing the Community

Why these banks are supporting women entrepreneurs

In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...

Nov 01, 2019
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Article

The juicy story behind First Citrus Bank

Established 21 years ago, First Citrus Bank’s strategic planning is now bearing fruit. At the core of the Tampa, Fla., community bank is a set of fundamental values that define how its associates...

Apr 01, 2020
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Article

Meet the winners of ICBA’s 2019 National Community Bank Service Awards

Whether they’re helping their community recover from devastating forest fires, or investing in first responders, ICBA’s 2019 National Community Bank Service Award winners are rolling up their...

Sep 01, 2019
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Article

40 Under 40: 2019’s Emerging Community Bank Leaders

Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still...

Jun 01, 2019
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Article

Why banks are becoming B Corps

With a commitment to better business practices, B Corps, designated by the non-profit B Lab, are a growing force that count many financial institutions and household brands as members. Could being...

Mar 01, 2019
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Article

Community Bank CFO Outlook 2019: What are your peers forecasting?

Independent Banker’s Community Bank CFO Outlook survey asked community bank C how they plan to tackle financial challenges, from complying with high-profile accounting standards to utilizing...

May 01, 2019
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Article

Community Spirit: Dennis Frandsen

After a lengthy entrepreneurial career, Dennis Frandsen of Frandsen Bank & Trust is giving back by helping Minnesota students pay their tuition.

Jan 01, 2019
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Article

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