Search Articles
Charles Potts: The Myth, Lure and Reality of AI
AI has become more advanced, but in a cost-effective manner, making it available to the masses.
How community banks can minimize tech debt
Keeping old technology can be expensive, in terms of not only cost but also the missed opportunities to offer customers new solutions. The good news is, there are ways community banks can cut...
Add text-to-pay to your payments toolbox
When it comes to payments, customers want convenience. With text-to-pay, community banks can help small businesses meet the needs of their customers.
The benefits of offering virtual advisor services
Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.
Charles Potts: Assesing potential fintech partners
Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership.
3 Simple Strategies to Maximize your Financial Education Offerings
SPONSORED—The absence of accessible, effective financial education is decreasing the average financial literacy rate, thus handicapping people’s potential financial prosperity. This crisis of...
Union Savings Bank’s tech touch
By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.
Charles Potts: Innovation trends for 2023
As we turn the page to a new year, the innovation evolution continues. ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community...