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Charles Potts: Unlocking better customer connections
When assessing providers, keep in mind that there is no one-size-fits-all marketing solution. The beauty of innovation is that it comes in all shapes and sizes. Your marketing capabilities must fit...
Why community banks should partner with fintechs
With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation.
5 Questions: Is it Time to Refresh Your Check Processing Solutions?
SPONSORED—Deciding when it’s time to upgrade your check processing and payments infrastructure can be tricky. Your aging solutions are likely still “getting the job done,” but at what cost to...
How to respond to buy now, pay later
Consumers are increasingly interested in buy now, pay later products, which are cutting into credit card usage. Here’s what community banks need to know about these products and how they can take...
Our first Innovation Conversation
Citizens Bank of Edmond evolves its innovation strategy by working with—and for—its community partners. We spoke to two of its business customers for the first article in a new series.
Charles Potts: Challenging the status quo
ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an...
New Era of Consumer Engagement by Mladen Vladic
Over the past 18 months, the marketplace has experienced huge disruptions. The world has changed, and so have consumers. In fact. 75% of consumers have changed their spending habits since early 2020.
Evaluate New Core Providers With Successful Vendor Management
SPONSORED | When selecting a new core provider, there are critical conversations that need to happen before signing a contract. Here are some discussion points for successful vendor management.